1+ months

Director, UX Design

Walmart
Sunnyvale, CA 94086
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1407169BRReq ID:1407169BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Director, UX DesignPosition Summary:The Director of Design for Supply Chain Technology establishes and drives the overall strategy for design and execution of our Supply Chain products. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required. Responsibilities: Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers. Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions. Juggle many objectives, as a consistent champion for the customer. Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams. Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies. Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps Gain strategic alignment within and across the organization Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement) Manage and approve prototypes, specification documentation and style guides. Provide overall direction for design. Deploy a broad understanding of current and emerging technologies and design practices to isolate problems and generate solutions. Demonstrate up-to-date expertise in digital trends and competitor innovations and apply this to the development, execution, and improvement of the customer experience.City:SUNNYVALEState:CAPosition Description:The Director of Design for Supply Chain Technology establishes and drives the overall strategy for design and execution of our Supply Chain products. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required. Responsibilities: Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers. Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions. Juggle many objectives, as a consistent champion for the customer. Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams. Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies. Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps Gain strategic alignment within and across the organization Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement) Manage and approve prototypes, specification documentation and style guides. Provide overall direction for design. Deploy a broad understanding of current and emerging technologies and design practices to isolate problems and generate solutions. Demonstrate up-to-date expertise in digital trends and competitor innovations and apply this to the development, execution, and improvement of the customer experience.Minimum Qualifications: Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 12+ years user experience design or related field OR 15+ years experience in user experience design or related field. 6+ years of leadership experience. Advanced knowledge of design practices, including visual design, interaction design, prototyping, etc. Expert proficiency of rapid prototyping tools such as Axure, InVision, Balsamiq, Proto.io, Framer. Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. Recognized as a domain expert in product design, with a proven ability to consistently transform complex user tasks into simple, efficient, and polished user experiences.Additional Preferred Qualifications: Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field. 8+ years experience in software design or related field. 6+ years experience in eCommerce / Supply Chain or related field. 2+ years experience developing user experience solutions with agile methodologyCategory:Product Management - Technology Brand:Walmart Labs
Posted: 2020-02-20 Expires: 2020-04-27

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Director, UX Design

Walmart
Sunnyvale, CA 94086

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