10 days old

Director, Software Engineering Development, Integration and Operations

Cisco Systems Inc.
Carolina Shores, NC 28467
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What You'll Do

The cross-domain Center of Excellence in TTG Americas is responsible for innovating, development, and acceleration of new or existing emerging solutions for customers across technology architectures.

The Director of Engineering, Software Development, Integration, and Operations practice is responsible for defining and executing a strategy for growth, innovation, development, and delivery of software solutions to accelerate CX business in the Americas. You will work closely with Customers and partner with Cisco Sales, Marketing, BDMs, Product Management, CX Theater and Centers, CX Engineering, and other CoE Practice leaders to develop roadmaps, build pipelines and seamlessly develop, deliver, and support complex software solutions. The role requires a proven track record of leading the development, deployment, and operational support of these software solutions for Cisco customers in collaboration with sales and CX organizations. You will lead, mentor, and grow a global cross-functional team of software developers, architects, QA engineers, and networking domain SMEs. You will foster innovation to develop solutions using data, processes, and tools for automation, analytics, DevOps, AI/ML, among other relevant categories. You'll manage revenue and costs factors to make investment, priorities, and support decisions, in partnership with CX Theaters and sales organization.

Who You Are

You are an engineering leader who is passionate about building a high-performing team that has the ability to build highly robust and scalable systems in the service-oriented architecture. Your ability to solve problems, build relationships and consensus and stay on top of the details of the execution are critical to you and to how you deliver the product. You take time to understand the customer and market pain points and can envision innovative software solutions to address them.

You can balance short-term goals with a longer-term vision to profitably grow the business and the team. You enjoy self-learning in a fast-paced environment and thrive in collaborative environments.

Required Skills:

  • You've achieved a Bachelors (masters preferred) in Computer Science or EE and have 15+ years of software development and operations experience
  • 10+ years of strong track record in leadership roles managing global engineering teams and development of complex software solutions
  • 10+ years record effectively driving technology strategy, solution delivery, and support models
  • Are knowledgeable of SaaS and Cloud hosted delivery and pricing models
  • Have experience building Automation and Orchestration platforms
  • Sound technical depth ability to go deep into technical architecture and design details to help the team make the right decisions
  • Familiarity of software technologies specifically Java, UI/UX framework, Workflow engines, RDMS, AWS, and Restful APIs.
  • Proven experience with Agile development environment and CI-CD/DevOps/SRE with a good understanding of industry-standard tools

Preferred skills:

  • Understanding of Cisco product and services portfolio highly desired
  • Experience as an Engineering Director, supervising Software Development teams in a highly scalable and distributed company
  • Experience working with geographically distributed teams
  • Demonstrated ability to influence decisions across all company levels, especially without formal authority
  • Ability to deliver quality software in time-constrained environments
  • Strong understanding of CX organizational dynamics and delivery processes/methodologies highly desired
  • A demonstrated ability to learn and adapt to new, complex, and dispersed development environments with deep-dive analytical skills

About Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and make the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! 

Posted: 2020-11-18 Expires: 2020-12-19
Sponsored by:
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Director, Software Engineering Development, Integration and Operations

Cisco Systems Inc.
Carolina Shores, NC 28467
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