17 days old

Director, Process Enablement (Actuarial Continuous Improvement/Six Sigma/Agile) - STR000AN

Newark, NJ
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Primary Location United States-New Jersey-Newark (NJ)



The Director, Process Enablement, will lead a team of process analysts in supporting the delivery of flawlessly executed processes with a focus on improving business efficiency and driving continuous improvement. The role will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of processes to ensure appropriate execution each and every time.



We are seeking dedicated, disciplined, continuous improvement professionals who excel in a team environment and are experience in process improvement & agile best practices. This individual will have demonstrated that they can successfully execute business critical continuous improvement programs in the past, resulting in saving time and resources for the organization. This individual must be able to effectively communicate and influence partners across multiple levels of the organization. Strong analytical skills, attention to details, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering the flawless execution of continuous improvement programs.



Areas of Focus


  • Leverages knowledge of process improvement, business transformation and project management methodologies (such as Lean, Agile, Change Management, Design Thinking, etc.) to lead continuous improvement initiatives

  • Owns the creation of business processes and partner relationships to support process portfolio

  • Customers, partners, stakeholders feel heard and know that their opinions are considered for intent, dependency management across partner organizations and support requests

  • Contribute to the process portfolio by coordinating the dates and deliverables for continuous improvement initiatives, business change management, and cross team communications.

  • Creates a reliable network of SMEs to support continuous improvement initiatives

  • Coordinates messaging and updates to cross functional teams, external stakeholders and actuarial

  • Owns business partner, user and cross functional team communications, follow-up, tracks inter-dependencies, and measures the success of communication and collaboration

  • Creates and own measurement of success criteria for communications, interaction satisfaction and process successes

  • Cultivates and presents business case, implementation deliverables, cost-estimates, and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing



  • Creating and validating processes

  • Designing and producing metrics used to measure efficiency and effectiveness

  • Driving process improvements aligned with desired business partner outcomes

  • Analyzing, identifying and correcting data issues in process inventory

  • Providing subject matter expertise and coaching on processes when representing actuarial on projects and other forums

  • Managing and leading a high performing team of process analysts / engineers


  • Bachelors' Degree in Business Administration, Accounting, Management

  • Process Improvement certification in Lean Six Sigma (or similar) @ Green Belt or higher

  • Agile certification (CSM, CSPO, CSP) or SAFe certifications (SA, SP, SPC)

  • Demonstrated experience in Agile Practices (Scrum, Kanban, SAFe, etc.) 

  • At least 5 years in leading continuous improvement initiatives

  • At least 3 years in people management

  • At least 3 years in relationship management


    Preferred Qualifications

  • Master's Degree in Business-related discipline

  • At least 8 years in implementing continuous improvement practices

  • At least 5 years in people management

  • At least 5 years in relationship management

@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
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Posted: 2020-05-09 Expires: 2020-06-08
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Director, Process Enablement (Actuarial Continuous Improvement/Six Sigma/Agile) - STR000AN

Newark, NJ

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