1+ months

Director, User Experience and Design

Cisco Systems Inc.
San Jose, CA 95113
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Who We Are:

Enterprise Networking is a global leader networking solutions for global enterprises. Our hardware and software products literally power the largest, most complex and pervasive networks in the world.   At Cisco, we are transforming networking from managing individual devices to intent based management where artificial intelligence, machine learning and automation creates efficiencies for our customers. Help us write the next chapter on Networking the enabler of government, education, business, militaries, social progress around the world. Your work will impact millions of people every day.  


What Youll Do:

The Enterprise Networking UX team is a high-functioning design team, that includes Product Design, UX Research, Visual Design, Design Operations, Design Architecture and Design Systems 

As a Director of User Experience Design in our Enterprise Networking organization, youll lead a team of product designers to craft simple, intuitive, and delightful experiences. You'll use human-centered design methodologies to identify customer needs and opportunities; and create a compelling vision to shift away from silo point capabilities toward an integrated and unified solution for Zero Trust Networking and Security apps. Youll partner with Product, Technology, Marketing, and Operations to build and execute against a roadmap that prioritizes phenomenal customer experiences. 


Key Responsibilities:

  • Manage and develop a team of talented designers
  • Recruit, nurture, and retain best-in-class talent
  • Contributing to long term planning and ongoing strategy 
  • Drive UX roadmap and headcount planning to ensure that design team is optimally positioned to achieve business results
  • Balance tactical execution with a clear product design vision that brings measurable user value to our internal developers.
  • Collaborate with and influence leaders in product, engineering, and business stakeholders to ensure that design objectives and priorities are aligned with goals to maximize impact and user value.
  • Reinforce a design-thinking culture that leverages the best product, technology, and innovative talent
  • Work closely with other UX leaders to strengthen design processes and culture and facilitate a design system centered approach to building experiences in every area of our organization


What are we looking for

  • Bachelors or masters preferred in graphic design, HCI, UX, a related area of study, or equivalent work experience
  • 15+ years of experience building and delivering successful enterprise B2B or Consumer products at scale
  • Deep, modern understanding of design specializations (product design, user research, content design, service design).
  • Proven experience driving inclusion and partnership across business domains and technology functions. 
  • Ability to seamlessly flip between the language of networking domain, business and design, setting meaningful goals and objectives for your team while advocating for critical design decisions to business leadership
  • Ability to recognize great design work and inspire others to achieve higher levels of excellence
  • Strong example of a servant leader, deploying your team in a way that shares decision making, encourages ownership and autonomy and drives engagement


And wed love it if you had..

  • Experience and desire to manage and weave various components of Enterprise Networking and Zero Trust Networking offerings
  • Experience working in enterprise networking and security space
  • Sophisticated skills in storytelling, presentation, and facilitation.
  • Establishing standards for design, as a quality bar that the team can uphold, and a communication tool for other disciplines to recognize
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.
Posted: 2021-10-06 Expires: 2021-12-18
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Director, User Experience and Design

Cisco Systems Inc.
San Jose, CA 95113
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