1+ months

Director, Digital & Technology Transformation PMO

Sodexo
Youngstown, OH 44507
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**Unit Description**


Are you looking for a new rewarding role? Do you have experience working in a corporate IFM technology environment? If you answered YES to all these questions, this role is for you!


The Digital and Technology Transformation PMO role is critical for the deployment of Integrated Facility Management (IFM) Technologies, with alignment to business strategy for Corporate Services business regionally and globally. This role requires critical thinking to provide end-to-end project management of the strategic implementation of aligned technologies and deployment of the defined roadmap for the overall IFM D&T Stack. This role works for the regional Corporate Services North America Digital and Technology Transformation VP to deploy the overall technology solutions for Corporate Services North America with an emphasis on closely aligning to driving clients predefined outcomes with their own D&T stacks. This role, at times, may be client facing addressing client challenges as it relates to the deployment of overall technology architecture and the ongoing support with clients and account teams as the D&T PMO subject matter expert. This will be accomplished closely with North America Corporate Services IFM and Global Digital and Technology Transformation Leadership teams.


**Are You the One?**

Our clients depend on **your** expertise to help them to optimize their business. If you are a **Strategic Digital & Technology Transformation PMO** with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!


**Key Responsibilities:**

**_Deployment of defined End-to-End technology solutions for IFM accounts_**


+ Review of successfully awarded RFP data, including sales proposals, to establish an intimate understanding of commitments made during RFP bid activities for the sole purpose of deployment of FM technology solutions.

+ Manage the alignment of internal resource deployment activities to deliver IFM solution technology architecture designed for each client and aligned to IFM digital technology strategy with a focus on an established schedule.

+ Deployment of projects with a strong understanding of evolving enterprise technologies focused on service delivery, analytics, scalability, and efficiencies.

+ Development, implementation, and monitoring of established Enterprise Resource Planning (ERP) technology stack. Utilize established support to configure tools, train resources, audit utilization, and ensure ERP tools provide visibility and control to maximize supply management best practices, scope control, and savings to Sodexo and clients.

+ In a client-facing capacity, understand specific needs and communicate existing solutions to meet business requirements.


**_Report Deployment Outcomes and Operational Effectiveness_**


+ Contribute to establishing reporting for regional standardization of processes and related technology enablers.

+ Support QAT of operational and customer-facing interfaces, including interactive tools, mobile apps, dashboards, and connected devices within the Smart Building Platform.

+ Support evaluation efforts of technology stack performance and utilization to provide insight to Corporate Services North America Digital and Technology Transformation VP. This data will feed global roadmap direction and enterprise architecture decisions related to regional requirements.

+ Support QAT of available technologies to improve service delivery

+ Support to maintain account and client relationships to identify and document technology needs, identify continual improvements and evaluate partial system and complete solution updates as appropriate, with an ultimate goal of delivering a seamless Enterprise Resource Planning (ERP)

+ **Support in the enablement of Regional and Global GM Technology Advancement**


**Is this opportunity right for you? We are looking for candidates who have:**


+ Proven work experience as a digital technology project manager, especially deploying integrated facility management enterprise technologies.

+ Very knowledgeable with hands-on experience with project management software.

+ Excellent organization and time management skills

+ Experience deploying Enterprise Resource Planning (ERP) solutions for integrated facilities management for multi-regional strategic clients.

+ Communication and team management skills are a must.

+ Project Management Professional (PMP) certification or relevant experience.

+ Experience with Lean concepts and applying them in a technology environment

+ Experience managing external partner relationships and contracted staff

+ Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences.

+ Demonstrated ability to set and meet goals, asses resource needs, develop schedules, monitor and communicate status, and develop processes and procedures.

+ Ability to take ambiguity and clarify for self and others


ProficientLearn more aboutSodexos Benefits (https://bit.ly/2EVNezw) .


**Not the job for you?**


At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, and Senior Living locations across the United States.Continue your search for Facilities Management jobs (http://bit.ly/SdxFMjobs) .


**Working for Sodexo:**


How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring, and career growth opportunities.


**Make an Immediate Impact.**


Sodexo is the North American leader in Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.


Our client portfolio spans multiple markets across the nation, including education, corporate services, health care, and government services, which means we can offer a career full of variety, challenges, and tremendous growth opportunities.


Sodexo is committed to providing working conditions and client services that are safe and healthy and will follow all applicable COVID-19 prevention measures, including state/local or client-mandated mask, testing, and/or vaccine requirements.


You will be required to have the COVID-19 vaccine to work at this location.


**Position Summary**


The Director, Digital and Technology Transformation PMO role is critical for the deployment of Integrated Facility Management (IFM) Technologies, with alignment to business strategy for Corporate Services business regionally and globally. This role requires the critical thinking to provide end-to-end project management of strategic implementation of aligned technologies and deployment of defined roadmap for the overall IFM D&T Stack. This role works for the regional Corporate Services North America Digital and Technology Transformation VP to deploy the overall technology solutions for Corporate Services North America with an emphasis to closely aligned to driving clients predefined outcomes with their own D&T stacks. This role at time maybe client facing, to address client challenges as it relates to deployment of overall technology architecture and the ongoing support with clients and account teams, as the D&T PMO subject matter expert. This will be accomplished in close collaboration with North America Corporate Services IFM and Global Digital and Technology Transformation Leadership teams.


Deployment of defined End-to-End technology solutions for IFM accounts


+ Review of successfully awarded RFP data, including sales proposals to establish an intimate understanding of commitments made during RFP bid activities for the sole purpose of deployment of FM technology solutions.

+ Manage the alignment of internal resource deployment activities to deliver IFM solutioned technology architecture designed for each client and aligned to IFM digital technology strategy with a focus on established time schedule.

+ Deployment of projects with a strong understanding of evolving enterprise technologies focused on service delivery, analytics, scalability, and efficiencies. Development, implementation, and monitoring of established Enterprise Resource Planning (ERP) technology stack. Utilize established support to configure tools, train resources, audit utilization and ensure ERP tools provide visibility and control to maximize supply management best practices, scope control, and savings to Sodexo and clients.

+ In a client-facing capacity, gain understanding of specific needs and communicate existing solutions to meet business requirements.


Report Deployment Outcomes and Operational Effectiveness


+ Contribute to establishing reporting for regional standardization of processes and related technology enablers.

+ Support QAT of operational and customer facing interfaces including interactive tools, mobile apps, dashboards, and connected devices within the Smart Building Platform.

+ Support evaluation efforts of technology stack performance and utilization to provide insight to Corporate Services North America Digital and Technology Transformation VP. This data will be used feed global roadmap direction and enterprise architecture decisions as related to regional requirements.

+ Support QAT of available technologies to improve service delivery

+ Support to maintain account and client relationships in order to identify and document technology needs, identify continual improvements and evaluate partial system and complete solution updates as appropriate


Support in the enablement of Regional and Global FM Technology Advancement


+ Support QAT business requirements and perspective in the development of client facing apps and dashboards connected to the overall and D&T stack through regional and global governance, system capability expansion, Digital IFM platform, to expand into new, supportive business models that improve the overall technology delivery within the FM platform.

+ Support business requirements and provide insight in the deployment of established IFM digital stack in the areas of custom apps, Smart Building, IoT, machine learning, and other interactive tools that establish new business models and revenue streams.

+ Work collaboratively with the North America Corporate Services IFM and Global Digital and Technology Transformation Leadership teams to support the IFM technology architecture.


**Qualifications & Requirements**


Basic Education Requirement - Bachelors Degree or equivalent experience


Basic Management Experience - 5 years


Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-OH-YOUNGSTOWN_


**System ID** _839906_


**Category** _Engineering_


**Relocation Type** _No_


**Employment Status** _Full-Time_
Posted: 2022-08-04 Expires: 2022-12-09
Sponsored by:
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Director, Digital & Technology Transformation PMO

Sodexo
Youngstown, OH 44507

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