1+ months

Director, Design Operations

Walmart
San Bruno, CA 94066
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1373036BRReq ID:1373036BRCompany Summary:The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the worlds largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.Job Title:Director, Design OperationsPosition Summary:We are looking for an innovative, self-motivated and detail-oriented Director of Design Operations to help our teams get great work done more efficiently. This Design Operations Director serves as the first point of contact for planning, process, culture and communication.City:SAN BRUNOState:CAPosition Description:We are looking for an innovative, self-motivated and detail-oriented Director of Design Operations to help our teams get great work done more efficiently. This Design Operations Director serves as the first point of contact for planning, process, culture and communication. The ideal candidate will exhibit strong leadership and exceptional organization, influence and communication skills. This role will provide program management leadership and operational support throughout our design organization and partner teams by increasing communication and connection, streamlining the design process, and improving design quality. Responsibilities: Provide overall direction & guidance for a seasoned team of program managers and operations professionals, helping them negotiate a rapidly evolving environment with complex demands Drive governance and communication via staff meetings, portfolio oversight, and metrics and budget tracking. Lead design infrastructure initiatives such as definition, rollout, and maintenance of our design tools and software. Lead activities and initiatives that support healthy culture including offsites, internal surveys, recognition programs, change management, team norms, etc. Develop communication and reporting cadence for the organization to provide clarity into product/team status Lead one-off unique initiatives involving deep cross-functional partnership Help the team become more efficient by removing obstacles and triaging and assisting with tactical issues. Establish and communicate effective design processes, based on your knowledge of great user-centered design principles and your practical experience with how a design team operates effectively in an agile project environment. Use data & insights to inspire new operational directions and processes, and teach your team to do the same. Foster extraordinary talent, by coaching and guiding your team along their professional development journey. #LI-KA1Minimum Qualifications: Bachelor's Degree in Human Computer Interaction (HCI), Design, Interaction Design, Psychology, Information Science, or related field, or equivalent relevant experience. 10+ years experience as a Program Manager, Product Manager, Producer, or similar role Experience leading an operations team in a large organization, preferably for customer-facing products. 6+ years of supervisory experience with dynamic teamsAdditional Preferred Qualifications: Masters Degree in HCI, Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field. 8 years experience in software or application design or related field. 6 years experience in eCommerce 2 years experience developing in a design organization that uses an agile methodology 2 years experience gathering and analyzing large amounts of data and delivering continuous business improvementsCategory:User Experience and Design (UX/UI) Brand:Walmart.com
Posted: 2019-09-27 Expires: 2019-12-29

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Director, Design Operations

Walmart
San Bruno, CA 94066

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