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Digital Marketing SaaS & eCommerce Automation Manager - Remote, US - 1313848

Cisco Systems Inc.
Carolina Shores, NC 28467 Work Remotely
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What You'll Do

As a Digital Marketing SaaS & eCommerce Automation Manager you will lead a global initiative to deliver the software-as-a-service and ecommerce business process, systems and data required to transform Cisco.com into a platform for digital go-to-market.


Responsibilities include:

  • Lead the strategy and plan for automating Cisco's ability to deliver modern SaaS and ecommerce experiences for our prospects and customers throughout the customer lifecycle.
  • Product owner who will develop and evolve the business and technical requirements for the delivery of SaaS and ecommerce experiences on Cisco.com, the ability to transact, and other SaaS Fundamentals such as full-lifecycle offer personalization, trial provisioning, full-lifecycle nurture, free-to-paid conversion, full-funnel attribution, and more.
  • Work globally with regional field marketing, product and solution marketing, engineering, and sales to align on and execute a single plan.
  • Work closely with Cisco IT and outside solution providers to implement business process, systems, data and automation.

Who You'll Work With

Ciscos business model is transforming from traditional hardware sales to software and subscription services. The Cisco.com Reimagined initiative will deliver Ciscos future growth by enabling a flawless customer experience and the underlying SaaS and ecommerce systems and automation to enable prospects and customers to see, try, buy, adopt, and renew.


Cisco's Digital Marketing organization will lead the next evolution of the customer experience and digital go-to-market by engaging prospects and promoting Cisco solutions through digital channels (web, social, media, mobile, data, point of sale, etc.).


This team delivers insights and enable marketing to analyze marketing campaigns and optimize execution in real time. The Marketing Technology Team is responsible for aligning Ciscos Martech investments and strategy with key business outcomes and executing against that strategy in partnership with engineering, sales, IT, and third-party solution providers.


Who You Are

You are a savvy digital marketer that is seeking position with global reach and influence. You are an experience software-as-service and eCommerce platforms, system and automation professional and are anxious to share your knowledge. Our minimum qualifications for this position are:

  • 3-5 years' experience leading SaaS and eCommerce systems and automation delivery
  • Knowledge on integrating into email marketing (especially with SaaS) and other solutions in the marketing tech stack.
  • eCommerce security and payment processing
  • In-depth experience evaluating web metrics/traffic, data and analytics (funnel data, etc.)
  • Understanding content management systems flow of data.
  • Website design/taxonomy/customer experience to build the optimal experience
  • Experience building business cases, strategy, and alignment for global programs
  • Comprehensive understanding of digital marketing technology platforms and architectures

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.


We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!


But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)


Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.


So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-06-07 Expires: 2021-07-08
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Digital Marketing SaaS & eCommerce Automation Manager - Remote, US - 1313848

Cisco Systems Inc.
Carolina Shores, NC 28467
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