1+ months

Desktop Support Specialist - GBT000GD

Prudential
Dresher, PA 19025
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  • Job Code
    578099
Primary Location United States-Pennsylvania-Dresher
Job:Full-time
Travel:No
Description
!*!

Prudential is seeking an IT desktop and application support engineer in our Global Business and Technology Solutions organization to provide support for a broad base of Prudential businesses. Candidate must have exceptional technical, communication and interpersonal skills. All technology related questions and issues from PCs, Virtual Desktops, Managed Print to mobile devices (iOS and Android) will be handled by the support engineer.



Qualifications
@!*!
  • 0 to 2 years desktop and application IT support experience.
  • Strong knowledge of supporting both Windows desktops / laptops, Virtual Desktop Infrastructure, Apple products like Mac, iPhone and iPad as well as Android based mobile devices.
  • Experience with Video Conferencing Technology is a plus.
  • Customer service experience and expertise is required.
  • Experience in a managed print environment.
  • Basic networking knowledge. Network operations experience is a plus.
  • Support experience in an Office 365 environment with Exchange/Outlook
  • Excellent oral and written communication skills.
  • Ability to manage multiple requests simultaneously.



@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
Job Posting:@false

Posted: 2020-02-26 Expires: 2020-05-04

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Desktop Support Specialist - GBT000GD

Prudential
Dresher, PA 19025

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