4 hours

Desktop Support - Hardware Technician

Minneapolis, MN 55415
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Required clearance: Secret (Active)

Short description:

Hardware Technician - Works with minimal direction as a seasoned resource. Installs, configures, troubleshoots, resolve complex issues, and supports ongoing usability of desktop computers, laptops, SW/HW, and peripheral Commercial-Off-the Shelf (COTS)/ Government-off-the-Shelf (GOTs) technology. Ensure all desktops/laptops meet approved and required patches. Install and Troubleshoot DOS approved Government Furnished Equipment (GFE) for break/fix /move related issues or requests, maintain and support crisis management kit to ensure compliance with all current patches and updates.

Responsible for providing all Domestic Consular facilities with technical expertise supporting the HW/SW located at the Domestic Consular/Passport facilities. Provides hardware technician (HT) support to augment the System Administrator (SA) as requested. The Hardware Technician will support the SA and the ISSO to ensure that security and internal controls are handled in accordance with Department of State policies and procedures. The HT will assist to ensure that all problems/incidents are logged into the Ticket Management System. The HT will assist to monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. Performs systems security administration functions, including creating user profiles and accounts.


Assignment Location(s): Minneapolis, MN

Estimated Contract Duration: Base year + 6 (1 - year options)
Work Status:
US Citizen

Required clearance: Secret (Active)

Education: AA/BS Computer Science preferred;
Experience: 8 -10 years Hardware Tech/Systems Administrator
Certifications: Preferred CompTIA A+ Certified, CompTIA Network+ Certified;CompTIA Security+ Certified

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As a government contractor, Perspecta abides by the following provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


  • Information Technology
Posted: 2020-05-29 Expires: 2020-06-28

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Desktop Support - Hardware Technician

Minneapolis, MN 55415

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