1+ months

Desktop Administrator - Farmington, CT - 881403

Farmington, CT 06032
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  • Job Code
    881403
The Desktop Administrator maintains and tests all desktop/laptop operating system images and desktop/laptop enterprise security. Other areas of responsibility are software/hardware upgrades, patch management, anti-virus management, application installs, maintenance and deployment of enterprise mobile device management system and provides day-to-day hands on support for the organization?s laptops, desktops, mobile devices and applications. This position interfaces directly with internal customers both onsite and remotely.

Primary Responsibilities:
  • Tier 2 Support for Desktop/Laptop related issues
  • Test new applications and hardware with Desktop/Laptop operating system images
  • Maintain Desktop/Laptop operating system images
  • Deploy security patches and antivirus/malware updates to Desktop/Laptops
  • Maintain and deploy desktop/laptop applications
  • Configure and maintain Desktop/Laptop security to include end point protection and hard drive encryption
  • Maintain and deploy enterprise mobile device management system
  • Preparation of charts and diagrams to document desktop environment and operations
  • Provide good written and oral communication skills
  • Create and maintain end user documentation
  • Must be customer service orientated
  • Perform related duties as may be required

Positions in this function provide technical support to the enterprise. This function includes employees working on incident management response and restoration; determination of issue priority, provisioning, and service request fulfillment; installations, upgrades, and releases/deployments; and problem management analysis and resolution. It also includes data center construction, operations, and maintenance employees.

Key Technologies
  • ServiceNow ticketing/tracking system
  • Windows 7 and 10
  • Mac OS/iOS
  • Microsoft System Center
  • Macrium Reflect
  • Blackberry Work and UEM Mobile Enterprise
  • FireEye
  • Wave
  • Windows 2012 and 2016 Server
  • Active Directory
  • MS Office 2010 and 2016
  • Citrix Xenapp 7.x
  • Dell Desktop/Laptops
  • HP Desktop/Laptops
  • HP and Savin Printers

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Associate's or Bachelor's degree in a related field or IT related degree and/or combination of directly related work experience commensurate to 5-7 years experience
  • Microsoft System Center experience
  • Test new applications and hardware with Desktop/Laptop operating system images
  • Desktop and Laptop Break/Fix experience required


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


ProHealth Physicians is a physician-led medical group with 85 practice locations throughout Connecticut serving more than 10% of the state's residents. We empower physicians and advanced clinicians to better serve patients through enhanced care processes in support of improved patient outcomes. Formed in 1997, ProHealth Physicians has grown to include more than 350 primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services.


OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.



Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted: 2020-11-04 Expires: 2020-12-26

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Desktop Administrator - Farmington, CT - 881403

UnitedHealth Group
Farmington, CT 06032

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