1+ months

DESIGN CONSULTANT - PENFIELD

Rochester, NY 14614
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Purpose:\u003Cbr /\u003E \u003C/strong\u003EA Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company\u0026rsquo;s exterior and interior product and services to customers. The Design Consultant\u0026rsquo;s primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer\u0026rsquo;s home or through virtual channels, a Design Consultant will spend the majority of their working time traveling and away from a dedicated office environment. Design Consultants will travel to customer\u0026rsquo;s homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer\u0026rsquo;s needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMajor Tasks, Responsibilities \u0026 Key Accountabilities: \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ETravel and engage in outside sales activities, primarily in customers\u0026rsquo; homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.\u003C/li\u003E\u003Cli\u003EConduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)\u003C/li\u003E\u003Cli\u003EPresent warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.\u003C/li\u003E\u003Cli\u003EProspecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ENature and Scope:\u003Cbr /\u003E \u003C/strong\u003EThis position reports to a Sales Manager. This position has no direct reports.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EEnvironmental Job Requirements\u003C/strong\u003E:\u003Cbr /\u003E Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ETravel:\u003Cbr /\u003E \u003C/strong\u003ERequires regular and frequent local travel. Typically requires overnight travel less than 10% of the time. Access to reliable transportation will be required. Reimbursement for travel will be available as required by state and federal law.\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMinimum Qualifications: \u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cp\u003E\u003Cstrong\u003EEducation Required\u003C/strong\u003E:\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EWork Experience Required:\u003Cbr /\u003E \u003C/strong\u003E3 years of sales experience and/or previous customer service experience\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAdditional Requirements:\u003Cbr /\u003E \u003C/strong\u003EDesign Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPhysical Requirements:\u003Cbr /\u003E \u003C/strong\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On regular basis there will be a need to move or lift product samples.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications:\u003Cbr /\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E3-5 years of prior in-home or virtual sales experience\u003C/li\u003E\u003Cli\u003EPrior home improvement industry experience\u003C/li\u003E\u003Cli\u003EPrior experience with successful lead generation\u003C/li\u003E\u003Cli\u003EComputer and application skills and use of varied technology (email, iPad, apps, etc.)\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EAbility to build relationships with customers, peers, leaders, and store associates\u003C/li\u003E\u003Cli\u003EStrong communication skills, both verbal and written\u003C/li\u003E\u003Cli\u003EEnjoys local travel and working independently in a fast-paced environment with a high sense of urgency.\u003C/li\u003E\u003Cli\u003EExcellent presentation and product advocacy skills\u003C/li\u003E\u003Cli\u003EStrong customer service skills\u003C/li\u003E\u003Cli\u003EStrong attention to detail\u003C/li\u003E\u003Cli\u003EAbility to thrive in a sales environment\u003C/li\u003E\u003Cli\u003EAbility to professionally present to customers and prospects\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2020-08-29 Expires: 2020-11-09
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DESIGN CONSULTANT - PENFIELD

Home Depot
Rochester, NY 14614

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