13 days old

Data Platforms Manager

Cox Communications Inc
Atlanta, GA 30303
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*Primary Location: *6305 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Communications Inc
*Job Level: *Manager/Senior Manager
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *214468
Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and lets build a better future together.

We are currently searching for a Manager of Enterprise Data Platforms responsible for installing, operating, supporting, and maintaining a large and high transactional set of systems requiring a high degree of availability and performance. In this role you will manage and lead a team of highly technical professionals ensuring the operational reliability, performance, and efficiency of a large and complex ecosystem of data-related applications and services. You will manage employees and on/off shore contractors in a 24x7 support capacity. You will get the opportunity to constantly learn new technologies including open source. This role reports to the Senior Director, Technology.

*Primary Responsibilities and Essential Functions:*

- Manage a team of 15+ resources including employees and contractors, both on and off shore, 24 x 7.

- Collaborate with other Operations, Development, and Infrastructure teams to understand and support the needs of the business.

- Manage systems and processes that monitor system health and continually improve proactive service assurance.

- Automate repetitive activities including patching, upgrades, proactive service restarts and testing/validations.

- Improve failure recovery time by implementing self-heal and automated recovery features.

- Lead and drive multiple software and infrastructure projects such as new implementations or upgrades of existing infrastructure with a minimum of disruption to customers.

- Conduct root cause analysis investigations and formulate correction action plans.

- Manage the day-to-day task assignments for members of the team.

- Ensure that the team has 24 x 7 operational coverage with regard to service assurance and provide proper escalations/communications to upper management when required.

- Coach, develop, and mentor onshore and offshore resources.

- Continually evaluate and improve system reliability and performance while lowering TCO.

- Manage capital and expense budgets.

- Identify gaps and make improvements across people, process, and technology areas.

- Partner with cross-functional departments to manage rollout schedules and technology releases ensuring business needs are supported in all phases throughout the process.

Qualifications: *Minimum:*

- Generally 5+ years experience in related field (i.e. data platforms, data warehousing, data integration, or business intelligence) OR generally 3+ years experience in related field if candidate has an advanced degree.

- 7+ years of experience in an IT capacity.

- 2+ years of experience in a leadership capacity with direct reports or proven leadership within departmental or cross functional teams.

- Experience identifying, designing, and implementing process improvements across people, process, and technology.

- Excellent communication skills.

- Proven ability to interact at all levels of leadership, both in person and through digital mediums.


- Prior leadership experience managing 15+ direct reports

- 10+ years of experience in a data platforms, data warehousing, data integration, or business intelligence capacity

- Prior leadership experience managing off shore, third party labor resources

- Previous experience managing budgets

- Previous experience working in an IT Operations capacity

- ITIL certified

- Six Sigma Green Belt certified

- Hands on experience with Informatica, OBIEE, Tableau, MicroStrategy, Kafka, Hadoop, Spark, AWS, Azure, Google Cloud technologies

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-06-11 Expires: 2021-07-24
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Data Platforms Manager

Cox Communications Inc
Atlanta, GA 30303

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