1+ months

Data Center Consulting Engineer

Cisco Systems Inc.
Mexico City, Mexico
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Why you'll love Cisco?

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

Who youll work with?

CX is a team of extraordinary technical guides whose #1 focus is to deliver best in class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and loyalty. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

The Global CX Center provides flexible and innovative ways to help meet customer needs while improving profitability for CX delivery teams. The Centers highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner to other CX teams.

What will you do?

- Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world

- Influence and/or develop software and tools in support of network design, infrastructure and technology platforms.

- Analyze, monitor, automate repeatable tasks and optimize networks for performance.

- Apply new thinking and techniques to automate manual processes.

- Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals

- Be a strategic partner to our customers, saving their business from the impact of network incidents, solving and preventing the recurrence of technical issues

- Independently solve problems in complex, and unique networks with mixed environments

- Support engineers from multiple teams as well as the field and aids them in problem resolution.

- Work on complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation.

- Provide systems/product training both internally and externally and intellectual property material

- Provide guidance to Engineering and product organizations on future product development.

- Innovate within the strategy to create new service capabilities

- Provides guidance and leadership on service delivery models to the Delivery teams and CX Management

- Drives successful outcomes with Global Customer Experience Technical team

Who are you?

- Seasoned professional with 8+ years in the field, consulting or support services

- Conversational English required

- Experienced in Data Center Technologies including one or more of there: Data Center Networking, Software Defined Networking, Storage Area Networking, Compute

- Knowledge in Virtualization: VMWare or Hyper-V

- Industry certified as CCNP, VCP, AWS Practitioner or similar

- Self-learner and technology passionate

- Cloud knowledge is a plus!

Why Cisco?

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything: People, process, data and things and we use those connections to change our world for the better.

We innovate everywhere: From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Cities to your everyday devices.

We benefit everyone: We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colourful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Posted: 2021-02-24 Expires: 2021-04-26
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Data Center Consulting Engineer

Cisco Systems Inc.
Mexico City, Mexico
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