1+ months

Cybersecurity Consultant

Pittsburgh, PA 15222
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The Managed Vulnerability Program Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. This resourceworks closely with Clients, Finance, Sales, Partners Customer Service, and Alliances to ensure high levels of customer satisfaction with all requests.


The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within AT&T Cybersecurity Consulting. Customer relationship building and teamwork are key success criteria for this role. This consultant will provide support via phone, email, and Teams focused on Qualys, Tenable, Digital Defense and AlienVault technology stacks.


We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. Security Consultant acts as the main point of contact regarding technical issues and will work directly with clients and partner teams to facilitate resolution. The ability to become proficient in new technology platforms and discovering and leveraging all available training and development options will be very valuable. Access to or creating test environments that help explore and test efficient solution deployment strategies and troubleshooting would enhance solution delivery. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.


Preferred Skills:

Experience in environments that include Operational Technology

Scripting experience (Python, Bash)

Systems Management experience

Experienced with packet capture review and diagnosis

Compliance experience (PCI, HIPAA, etc)

Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic)

CISSP, ASV, CISM, CISAM

Bilingual candidates highly desirable

Experience with Customer Support and Development Tools (Salesforce, ServiceNow, Jira, etc.)


Essential Duties:

Engage in day-to-day tasks of the Vulnerability and Threat Management Service Team including, but not limited to the following:


Interface with external clients and prospects

Assist in provisioning / architecture / configuration of client deployments

Configure / schedule vulnerability / compliance scans

Review scan data

Resolve false positives

Customize reports, dashboards, widgets

Basic Boolean search operators and query modifiers

Answer customer / prospect questions

Provide remediation consultation

Provide solution training to clients for all supported platforms / components (Qualys, DDI, Tenable)

Understand latest threats and vulnerabilities affecting clients

Assist clients with API integrations


Required Skills:

Expertise in the following voice fraud capabilities including both investigation and response techniques:

o Systematic identification, blocking and tracing toll free numbers being spoofed transiting and terminating over the AT&T network to MVP customers.

o Inbound Fraud, Abuse and Misuse activities including but not limited to Telephony Denial of Service (TDOS), Call Pumping schemes and Toll Fraud.

o Systematic inspection and potential blocking ofSMS/MMS spam that is specifically targeting MVPclients.

o Systematic identification and notification of MVP clients via API with CTNs of individuals who received calls / texts from above.

o Ability to support manual identification of target calls to trace. Support of ad-hoc cross-industry analysis.

In-depth expertise on one or more of the following Vulnerability Management Solutions (QualysGuard, Tenable.io, Tenable.ot, Frontline),

Window/Unix/Linux experience in an enterprise environment

In-depth TCP/IP understanding

LAN/WAN infrastructures

Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH)

Strong knowledge of current firewall, Intrusion Detection System technologies, SIEMs, and Network Vulnerability Scanners

Outstanding troubleshooting and analytical skills

Excellent written and verbal communication skills

Previous API support and Regex knowledge

6+ years of experience in a technical security consulting role

In-depth expertise on one or more of the following Vulnerability Management Solutions (QualysGuard, Tenable.io, Tenable.ot, Frontline),

Window/Unix/Linux experience in an enterprise environment

Hypervisor deployment and management (VMWare, ESXI, HyperV)

AlienVault or similar SIEM experience in an enterprise environment

In-depth TCP/IP understanding

LAN/WAN infrastructures

Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH)

Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners

Windows Active Directory authentication and security

Knowledge of Samba/Active Directory integration

CIFS, DNS, ACL, server/client configuration

Outstanding troubleshooting and analytical skills

Excellent written and verbal communication skills

Splunk usage including but not limited to log queries and report/dashboard generation

Previous API support and Regex knowledge


Must be a flexible team player, hard-working, and possess excellent communication and customer-facing skills

Must be self-directed, able to manage solo projects or participate as part of a larger team

Strong report writing and presentation skills and ability to explain complex security issues to customers in a formal presentation format required

Must be able to interact confidently with all levels of technical and management client teams

Leadership skills, being able to generate enthusiasm and commitment across multiple stakeholders within client organization

Security certifications such as CISSP, CISA, CISM, CEH, SANS GSEC, etc., are required and willingness to pursue further certification preferred.

Ability to travel 50%-75%, mostly within region, must possess drivers license


Technical Skills

Strong technical problem / resolution skills required

Knowledge and experience with technical network and host-based security required.

Mid to advanced level infrastructure or security design capabilities for environments that include 10 to 20 security devices, processes or applications across multi-cloud connected networks.

Mid to advanced level knowledge of one or more of the following preferred:

SOC Operations & Management

Security event monitoring

Network segmentation design

Network and/or application-level penetration testing

DevSecOps best practices and implementation


Additional Requirements

Knowledge and experience with risk and compliance assessments


Once youre a part of the team, youll gain some amazing perks and benefits including paid-time off on top of paid holidays, medical/dental coverage, a 401(k) plan and tuition reimbursement. We also offer employee discounts on:


AT&T Wireless plans & features, including IOT and connected devices

AT&T internet & fiber

AT&T phone


Ready to close the deal on a career with AT&T? Apply today.


AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Posted: 2022-07-27 Expires: 2022-11-02
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Cybersecurity Consultant

AT&T
Pittsburgh, PA 15222

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