16 days old

CX Renewals Operations Program Manager

Cisco Systems Inc.
Atlanta, GA 30303
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You Will be responsible for Leading end-to-end program management of highly sophisticated and high-profile Renewals programs in a cross-functional, time-sensitive environment. This will include managing milestones, timelines, identifying dependencies, and delivering progress reports. Routinely assessing, and developing mitigation plans for events that could impact the success of the programs. You will also Help to build coordinated change management plans, including stakeholder engagement plans, and tailored communications material. Additionally, a key part of the role will be Collaborating with executive leadership and key business partners serving as the core spokesperson for one or more programs up, down and across Cisco

The CX Renewals Operations team is responsible for business intelligence, growth identification, market and sales strategy, planning, field enablement and sales operations for Ciscos recurring revenue stream. The team drives initiatives from conception to execution, encouraging alignment across theatres, segments and functions, seeking perfection and consistency in management practices with the ultimate goal of accelerating Cisco's recurring revenue growth. 

Critical personality attributes include - a hands-on, can-do demeanor and a highly collaborative style. You need to be a calm, self-motivated individual with a strong focus on delivery under tight timelines. Ability to influence, collaborate with multiple cross-functional teams & work with resources, in a virtual style, that are not under direct control will determine success in the role. 

-  5 years+ in Program Management Role

-  Experience of driving Complex Programs

-  Self-starters, self-motivated, focused, and accountable for results

-  Attention to detail, superb communication and presentation skills (written and verbal) to all levels of an organization

-  Strong facilitation skills (Lead Sprints, operational, progress and status meetings)

-  Expertly presents own position despite resistance or unfavorable reactions from others. Addresses problems or conflicts with others openly and directly. Has the conviction to take risks, make decisions and call out when needed to achieve desired business outcomes

-  Knows how to have fun.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-06-07 Expires: 2021-07-08
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CX Renewals Operations Program Manager

Cisco Systems Inc.
Atlanta, GA 30303
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