1+ months

CX Finance Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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What You'll Do

You will be a Finance Manager for the Customer Experience group. In this role you'll play a key role in driving CX bookings forecast process. Building and maintaining the model by various drivers, working closely with the CX Product Management and strategy teams providing insights to our Services business. You will regularly present results, forecasts, and analysis to senior leadership and frequently model scenarios, obtain guidance, or share results across the teams. Responsibilities include supporting monthly, quarterly and Annual financial cycles (Annual Planning, Long Range Strategy Planning (LRP), Quarterly Business Outlooks (QBOs) and WD+7 finance reporting). Work cross functionally on process improvement and implement any new reporting requirements. Also acts as business partner to assigned areas, providing support for organization budget management, headcount and workforce planning. Supervision of junior analyst(s) in all aspects of spend, monthly close, management reporting and quarterly commit for the assigned area.


Who You'll Work With

Customer Experience is taking the lead to ensure that the world has the right expertise, in the right place, at the right time, to support Cisco's customer base and vision. In addition to supporting the CX leadership team, in this role you will work cross-functionally with groups including but not limited to accounting, BE Finance, sales finance, strategy & planning, business operations. Service is one of Cisco's growth engines, so you will be an intricate member of the team helping drive growth and profitability. A finance professional with a passion for understanding what drives the CX business.


Who you are:

  • Bachelor's Degree with 5+ years of relevant experience (MBA, CPA, or equivalent preferred)
  • Skills to include Essbase, Business Objects, Advanced Excel skills and PowerPoint for executive presentations.
  • Superior written and verbal communication skills, with executive presence.
  • Excellent time management and planning skills with the ability to shift priorities in a highly dynamic environment.
  • Sales, Service or business unit finance advantage


Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.


We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!


But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)


Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.


So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Posted: 2021-04-30 Expires: 2021-07-01
Sponsored by:
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CX Finance Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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