1+ months

CX Cloud DevOps Senior Architect

Cisco Systems Inc.
San Jose, CA 95113
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Who we are
Ciscos Customer Experience (CX) organization is one of Ciscos fastest growing teams, and the CX Engineering & Product Incubation (CX E&PI) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud DevOps and Release teams are charged with leading the lifecycle of servicesfrom inception and design, through deployment, operation, refinement, release and eventual decommissioning for the CX E&PI group. In this time of unprecedented change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers.

What Youll Do
This role is core to CX Portfolio Engineering strategic transformation and implementation to create premier digital experiences for maximizing Customer value. The CX Cloud DevOps and Release team supports CX E&PIs efforts to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading execution and availability.

You collaborate across CX E&PI as well as the broader Customer Experience (CX) organization to lead our DevOps transformation capabilities. As a thought AND practice leader, who not only recognizes and builds on our organizational strengths, you'll bring new perspective and ideas to the team.
Learn more about CX Cloud: 

Who You'll Work With
Residing in the CX Cloud Operations team, this role will work across functions and partner with other engineering teams within the Cloud Ops team, the CX Cloud Platform, Security, Release and Applications teams. Every day and every interaction will be unique, engaging with a diverse representation of Product Management, IT, Digital Transformation and our architecture and delivery teams to establish and mature our DevOps practices and approaches.

Who you are:
  • You are incredibly passionate with extensive proven experience in scaling DevOps for mission critical platforms
  • You partner with security, application, infrastructure and release teams to design and instrument a streamlined lifecycle of change from Dev, Test, Stage, Pre-Prod and Production environments
  • You apply your experience implementing infrastructure as code, transforming release pipelines and deploying into production with a NoOps mindset on highly performant DevOps pipelines.
  • You facilitate a disciplined approach to ensuring the predictability and quality of deployments
  • You benchmark & optimize key operations metrics, ensure we meet operational SLAs.
  • You test and have controls for security, reliability, scalability and performance standards.
  • You have experience reporting into senior staff of Engineering and providing technical guidance to across the workforce
  • You have experience in having built large scale distributed cloud native technology stacks that achieve over 99.98% up time
  • You have experience architecting systems supporting thousands of customers
  • You have experience deploying production code with zero downtime upgrades on a daily basis
  • You have prior expertise in building systems leveraging and connecting many AWS native technologies
  • You have experience establishing, or partnering with others, to stand up DevOps capabilities in product development organizations
  • You have very strong technical leadership skills coupled with a passion for empowering and driving excellence in teams
  • You have strong understanding of architectural principles for SaaS based capabilities
  • You have strong communication skills and ability to engage, interface and influence engineering partners
  • You lead ethically with integrity, trust, and transparency
  • You have experience running an agile DevOps oriented teams and culture using modern frameworks, technology, DevOps practices using infrastructure as code tools
  • You will automate configuration management (with tools like Ansible)
  • You are well versed in best practices in DevOps and Cloud engineering
  • You have demonstrated microservice, infrastructure as Code, monitoring and logging expertise
  • You will write code, stubbing out frameworks and architectures running on AWS
  • You have deep expertise in continuous integration and continuous deployment across complex product architectures while working with cross functional teams
  • You have outstanding capability in enabling high availability, disaster recovery, monitoring & alerts, automation and continuous high performance for cloud-native SaaS applications supporting a global customer base
  • You have deep expertise with both Terraform and CloudForrmation Templates
  • You develop engineers through coaching, empowering them to drive decisions and do their best work
  • You have outstanding organizational and interpersonal relationship skills that foster collaboration; work well in a multi-functional, matrix management environment
  • You have demonstrated domain expertise, either in running DevOps teams at SaaS or consumer cloud software companies, using technologies such as AWS.
  • You have deep experience in integrating complex, cross-corporate processes and information strategies, including technology planning and execution and policy development and maintenance
  • Knowledge of Atlantis and deep experience with ephemeral workloads is a plus +
  • Experience with Programming languages such as Golang, NodeJS, Python, Java, Scala


  • 15+ years design, developing and deploying Devops on SaaS software
  • 10+ years of experience in a DevOps Advocacy or Engineering role
  • 7+ years of building cloud native software in AWS
  • 5+ years driving technical architecture and strategy at the enterprise level
  • Strong experience providing thought leadership on and practicing Infrastructure as Code and Configuration as Code techniques
  • Strong experience managing multiple code bases in GitHub
  • Strong experience delivering and authoring Continuous Integration builds and deployment automation, for example CI/CD Pipelines
  • Strong experience building Cloud Native applications in a major public cloud
  • Experience implementing observability, application monitoring, and log aggregation solutions
  • Passion and experience collaborating with and guiding cross functional teams to provide DevOps inspired solutions
  • Deep experience with ephemeral architectures and tactical deployments
  • Develop highly scalable, cloud native architectures for large data pipelines
  • Transforming heterogeneous build, test, deployment and release activities into a homogeneous enterprise level DevOps implementation running on AWS

Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.


Posted: 2020-12-04 Expires: 2021-02-20
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CX Cloud DevOps Senior Architect

Cisco Systems Inc.
San Jose, CA 95113
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