29 days old

Customer Service Representative

Huntington, WV 25728
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**Customer Service Representative Priority Hiring Event**


AT&T is holding a Hiring Event to hire Customer Service Representatives for our Huntington, WV Call Center Team.


Are you a People Person? Then youre an AT&T Person! Join us at our Exclusive Call Center Hiring Event to learn about AT&Ts exciting career opportunities and interview with Hiring Managers!


**Thursday, June 24th, 2021 from 1:00 p.m.** ** 5:00 p.m. at:**


**AT&T Center 2203 5th Street Rd Huntington WV 25701**


This is your opportunity to learn more about our careers, potentially interview on the spot, update your status and/or join #LifeatATT. If you would like to interview on-site, please complete the application process prior to the event. Please dress business professional attire for the event. Masks will be required.


Do you like helping people? Do you have a strong desire to connect people with each other thru technology and entertainment? You may have what it takes to join our team.


Take the lead at the front line of our company. Youll offer customized solutions and provide service for millions of customers one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.


What does it take to deliver best-in-class service and technology? Excellent communication skill and professionalism. Youll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues and you'll work to meet daily and monthly goals. Your consultative approach to customers needs will deliver personalized recommendations of AT&T products and services.


Whats in it for you? Well provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. Customer Service Representatives start between $15.69 and $17.63 per hour.


Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay.


Youll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:

AT&T internet & fiber

AT&T phone (formerly U-verse Voice)

DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV


Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If youre 18 years or older, lets talk.


AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws


_AT&T and TPG signed an agreement to form a new entity, DIRECTV, which will own and operate AT&Ts U.S. video unit consisting of DIRECTV (consumer and business satellite services), AT&T TV and U-verse TV (excluding U-verse network assets)._ **_When the transaction closes, the job you are applying for will become part of the New DIRECTV._** _Transaction is expected to close in the second half of 2021. Until closing, this role will be a part of AT&Ts U.S. video unit. New DIRECTV will recognize its unionized labor force and will also assume and honor the existing collective bargaining agreements covering union-represented employees and work with the unions productively going forward. For more information, please click here (https://about.att.com/story/2021/video.html) ._ _Source_ _: Press release, section : Continued Commitment to employees LINK :_ _https://about.att.com/story/2021/video.html_


**PHYSICAL REQUIREMENTS**


No physical requirements.


**BASIC QUALIFICATIONS**


+ 6 months to 1 year of customer service/sales experience preferred


**TESTS:**


Applicants will be expected to pass any assessments or tests associated with the position.


**Study Guide for pre-employment screening** _(click the link below to open the study guide)_


Call Center Assessment (CCA) (http://att.jobs/media/210204/MCCA-Service-Test-Guide.pdf)


**SPECIAL JOB REQUIREMENTS:**


Specific job assignments may require day, evening, weekend or holiday hours. Occasional overtime may be required.


May be required to work at other store locations.


**TRAINING**


Classroom training.


On-the-job training.


Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-05-20 Expires: 2021-06-30
Sponsored by:
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Customer Service Representative

AT&T
Huntington, WV 25728

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