23 days old

Customer Service Associate (Part-Time) - EP 0006H

El Paso, TX 79901
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Primary Location United States-Texas-El Paso

Prudential El Paso is looking for motivated individuals who have a strong interest in starting a career in the financial services industry. 


A positive attitude, desire to learn and a passion for helping people makes you a candidate we are searching for.  Become part of a team of experts responsible for providing an exceptional experience to Prudentials customers and business partners.  Successful candidates have great interpersonal/communication skills, high analytical aptitude, and the tenacity and grit to overcome challenges. 


While assisting our clients with their unique financial needs, you will receive a comprehensive introduction to the financial services industry.  Prudentials extensive training program allows associates to develop technical expertise, process knowledge and a solid foundation of our products and services.

This position is a gateway into a corporate career with a Fortune 500 company. You will be given the opportunity to showcase your customer service skills by handling inbound calls and providing support to clients and financial professionals across the United States. You will play an important role in assisting families succeed financially and become an advocate in improving the financial wellness of the consumers we serve. 


This position has been designed to include ongoing opportunities to collaborate in group training, call coaching, mentoring, personal and professional development. 


Hours: The hours of operation for the Prudential Service Center are 7:00am to 7:00pm Mountain Time, Monday thru Friday. Training will be from 7:00am to 3:00pm MT from November 16 December 11. After that, working hours will be Mondays and Tuesdays from 11:00am 7:00pm, with 5 additional hours to be determined based on business need Wednesdays Fridays, for a total of 20 hours per week.




Self-starters, with a track record of dependability and honoring commitment

  • Engaging communicator with a strong desire to serve customers

  • Team player who understands the importance of contributing to a larger group
  • Committed to taking ownership and accountability
  • Intrigued by technology and identifies opportunities to enhance processes
  • Emotional Intelligence to provide creative solutions and demonstrate adaptability
  • Keen problem solver who connects with individuals during each customer interaction, leveraging empathy and understanding
  • 1-2 years of customer or financial services experience preferred
  • Proficient PC and keyboarding skills with ability to multi-task between different applications




@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
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Posted: 2020-10-03 Expires: 2020-11-02
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Customer Service Associate (Part-Time) - EP 0006H

El Paso, TX 79901

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