21 days old

Customer Project Manager with French

Cisco Systems Inc.
Poland, NY 14747
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What You Will Do

Main responsibilities:

  • Manage medium and large complex customer facing projects or multiple projects in an account or group of accounts, mainly in France / Italy / Spain;
  • Create project schedules and plans with financial, resource and material requirements;
  • Develop and present proposals and final agreements;
  • Provide leadership to project staff including project engineers, vendors, partners or subcontractors;
  • Manage the project from start to completion including the resolution of escalated project issues and managing changes to the project scope
  • Be accountable for the Project Budget, Margins and completion within given timelines;
  • Present service business value to customers for new or existing business;
  • Influence the customer in the assessment, planning and management of related network projects;
  • Act as a mentor to Junior Project managers;
  • Work with the Program Management Community to further develop the Project Manager/ Program Manager role, processes and operations;
  • Travel up to 20% of time
  • May manage internal projects/programs within Cisco. May Program Manage ongoing optimization service to deployed customer networks;

Who You Will Work With

Cisco Professional Services is part of the Customer Experience organization. We are the advocates for Cisco customers. It is our mission to accelerate customer success by helping customers optimize their network investment and speed adoption and migration of advanced technologies

The Team

The Project Delivery Team in Krakow Global Delivery Center encompasses professionals in Project Management discipline to successfully deliver tangible results for our external Customers in EMEAR region and beyond. Highly skilled and experienced practitioners deal with various scale of projects for all vertical markets with emphasis to Service Providers, Public Sector, Commercials, Government. The values, strengths, satisfaction come from the diversity of this highly international Team you could be part of, finding synergy in delivering the business outcomes our Customers demand.

Who You Are:

Main requirements:

- Typically requires BS/BA degree or equivalent;

- At least 4-5 years in a clearly defined customer facing IT Project Management role;

- PMP certification is a must other certifications good to have: PRINCE2, ITIL, Agile, SCRUM or equivalent;

- Basic technical knowledge (CCNA or equivalent) is a plus;

- Fluent in English and French 

Desired Skills

- Basic knowledge of network environments (routing, switching, routing protocols, internet) and general network architecture;

- Demonstrated clear leadership skills and experience working with large project teams and strategic account teams;

- Work experience with European customers being onsite in Europe a definite plus;

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2020-03-16 Expires: 2020-04-23

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Customer Project Manager with French

Cisco Systems Inc.
Poland, NY 14747
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