What You'll Do:

• Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
• Works with customers to plan, design, configure and/or diagnose Ciscos suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve/validate sophisticated problems and compatibility issues
• Builds and delivers customer collateral, portals, documentation and knowledge transfer
• Drives customer technology transitions, influencing solution architectures and services
• Aligns with and supports company policies and processes and utilizes relevant tools to optimally execute the role and support Professional Services strategies and goals
• Individual contributor

Who You'll Work with

Lets you harness the power of Ciscos Collaborative Intelligence, which combines technology specialists with machine learning and artificial intelligence to achieve business outcomes faster. Build a resilient, adaptive, and transformative IT environment, anywhere, with less risk and a bigger return on your investment.

In todays fast paced business world, you need technology to help drive competitive advantage. Cisco Business Critical Services (BCS) is a multi-architecture, tiered subscription service that provides key IT roles with trusted expertise, powered by analytics, insights, and automation, to drive higher performance and accelerate transformation, every step of the technology journey.

Behind every team of trusted Cisco specialists, we employ analytics, automation, and remediation technology (AART) to deliver tailored insights and smarter actions across your IT landscape. Our proprietary analytics, algorithm patents, massive data sets, and machine learning securely, automatically, and intelligently deliver unmatched insights across your Cisco architectures.

Who You Are

Skills/Proficiencies

• 5+ years of experience into Routing and Switching.
• Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above.
• Demonstrates expertise on broad range of technologies and delivery methods.
• Deep knowledge of at least one Customer Vertical / IT industry

Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#WeAreCisco.