1+ months

Consulting Engineer

Cisco Systems Inc.
Mexico City, Mexico
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Network Consulting Engineer Routing & Switching 

What you will do:

You will work as a part of the CXC (Cisco Customer Experience Center), within Enterprise Networking as part of the Professional Services staff. You will have the opportunity to work with people with a diverse group of backgrounds and experience an outstanding working culture!

In this role you will be leading projects belonging to our business critical services portfolio (BCS), you will interface directly with our customers to handle their networking infrastructure, you will be proving consultancy services, optimization recommendations and helping them to make sure that their networking infrastructure is ready to handle their business challenges.

Who You Are :

  • Customer Oriented: With a very high customer-oriented background, proactively understands customer needs and aligns architectural and vertical expertise to multi-functional teams to drive alignment on decisions that improve customer value
  • Team Work: Ability to form and work with teams. Outstanding team-building and time management skills as you will be balancing multiple projects with multiple customers simultaneously
  • Technical Professional: Deep technical knowledge with the ability to understand and connect customer use cases/plans with Cisco solutions and how Cisco solutions can be efficiently applied in a customers environment to accelerate customer value
  • Results-Oriented: Interest in and shown execution ability with relevant technologies and customer outcomes.
  • Responder: Skilled at issue management and handling customer expectations.
  • Effective Communicator: Delivers sophisticated information confidently and convincingly, appropriate to a diverse audience that produces transparency and impact.

Required Experience

  • Shown experience in technical consulting or direct customer interfacing/engagement role
  • CCNP Routing & Switching highly desired
  • Strong technical knowledge in the following technology/architecture areas: Networking (Routing, Switching, Wireless)
  • Experience working in virtualized environments (VMWare, Openstack) is a plus
  • Excellent social skills. Must have a confirmed ability to relate to customer representatives at different levels.
  • Excellent English language skills.
  • BS Engineering, Computer Science.
  • Able to provide results with minimal supervision

Desired Skills

  • Ability to lead small to medium size teams for projects and initiatives, mentoring and coaching junior engineers.
  • Basic Linux skills
  • Ability to self-manage concurrently running projects.
  • Experience working with Performance Monitoring Analysis (Troubleshooting, analyzing, reporting, etc.)
  • Understanding of Network Management
  • Sense of network automation

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.

  • We connect everything people, process, data, and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Posted: 2021-05-05 Expires: 2021-07-03
Sponsored by:
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Consulting Engineer

Cisco Systems Inc.
Mexico City, Mexico
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