1+ months

Consulting Engineer Collaboration

Cisco Systems Inc.
Poland, NY 14747
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What Youll Do

Main responsibilities:

- Demonstrate thoughtful leadership in translating Customer needs on the way of achieving their business outcomes
- Develops and implements architectural designs for large scale networks
- Performs analysis and diagnosis of networking problems
- Performs analysis of advanced network designs
- Acts as the technical specialist for the most complex deployments
- May act in a technical Team leadership capacity
- Identifies skills and business shortfalls and establishes programs to address them.
- Collaborates proactively with PS CEs to ensure optimal use of resources to meet customer needs.

Who Youll Work With

Customer Experience Centers (CXC) provides flexible and innovative ways to help meet customer needs while improving profitability for Professional Services (PS) delivery teams. CXCs highly technical global resources support customer engagements in all theaters acting as a seamless delivery partner to PS practice and theater teams.

CXCs are located in strategic regions around the globe - Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local regulations. CXCs provides high skilled engineers to work across all Cisco architectures like Borderless networks, Collaboration, Datacenter/ Virtualization, Mobility, Video, Security and IOT.

Who You Are

        Holding Bachelors/Masters degree or equivalent in Engineering or IT areas

  • Engineer with at least 5 years of experience in either Deployment (designing, installing, configuring) or support of Cisco Unified Communications and Business Video Solutions
  • CCNP or CCIE Voice/Collaboration
  • Good understanding of the following Collaboration solutions:

o   Cisco Unified Communications Manager

o   UC Applications: Unity Connection (CUC), Presence (IM&P)

o   Call control protocols and Voice Gateways (SIP, H.323, MGCP)

o   Cisco Telepresence (VCS, TMS, CMS, Video Endpoints)

o   UCCE/WxCC knowledge and experience with HCS infrastructure would be a plus

        Other technology or product knowledge, experience or certifications in the areas of Microsoft, Linux, VMware are a plus.

Desired Skills

  • Interoperability skill with third party video product and technologies
  • Strong customer-facing and consulting skills
  • Fluency in English (both written and verbal). French, German or Italian language skills would be a plus
  • Ability to work independently and within a Team pursuing in achievement of common goals
  • Passion and demonstrated ability to learn and work in a multicultural environment

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.


Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


Posted: 2021-05-12 Expires: 2021-07-12
Sponsored by:
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Consulting Engineer Collaboration

Cisco Systems Inc.
Poland, NY 14747
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