1+ months

Consulting Engineer - Enterprise Routing & Switching (1354784)

Cisco Systems Inc.
Carolina Shores, NC 28467
Apply Now
Apply on the Company Site

High Level Role Description 


  • Drives technology design, implementation, execution and/or optimization for customer projects/accounts. 

  • Works with customers to plan, design, configure and/or diagnose Ciscos suite of products, services and solutions to accelerate customer outcomes. 

  • Assists customers with integration and implementation of tools, systems, and service assurance 

  • Supports presale activities and translate business requirements into solution design. 

  • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. 

  • Creates and delivers customer collateral, portals, documentation, and knowledge transfer 

  • Aligns technical deliverables to customer business outcomes. 

  • Drives customer technology transitions, influencing solution architectures and services. 

  • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals. 

  • Individual contributor. 


Decision Making/Impact 

  • Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related. 

  • Ability to understand project scope and map it to customer business goals and objectives. 


Role Specific Responsibilities 

  • Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions. 

  • Takes responsibility of task/project implementation for assigned customer engagements. 

  • Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team. 

  • Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans. 

  • Builds and/or leverage test environments as required to resolve complex problems and compatibility issues 

  • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). 

  • Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies. 



  • Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs. 

  • Typically interacts with individual contributors, managers, and customers 

  • Provides input to Sales team on technology solutions for customers. 



  • Works on moderately complex problems and considers relative value of several alternat

Posted: 2021-11-19 Expires: 2022-02-05
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Consulting Engineer - Enterprise Routing & Switching (1354784)

Cisco Systems Inc.
Carolina Shores, NC 28467

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast