1+ months

Conference Services Manager

Paul Smiths, NY 12970
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Unit Description

Sodexo Universities is seeking an experienced Conference Services Manager to drive our Conference Services at Paul Smiths College in Paul Smiths, NY! 


***Relocation is Available***


Located in the heart of the Adirondack, Paul Smith's College and the surrounding area, offer a wonderful location for work, family, and adventure.

Our Conference Service Manager oversees a year round business working with the campus community and outside groups.  It is the perfect position for someone looking to grow and help expand the current business.


The successful candidate will:


  • manage the campus wide Conference Services phone line and email to ensure timely response and correct course of action for all requests pertaining to room and equipment usage
  • coordinate and manage the daily calendar through our Event Management System EMS
  • partner with our banquet team to ensure guest orders are delivered on time;
  • provide exceptional customer service for conferences, meetings including town halls, advisory committee meetings, Senior Executive Service (SES) training and seminars while responding to last minute request or special needs onsite
  • working with internal departments to ensure all reservations are booked and confirmed
  • obtaining meeting details from Clients (potentially; space reservation, set-up, audiovisual requirements, food and beverage, etc.) as appropriate.  Communicating effectively both verbally and in writing as it relates to the event specifications/logistics. Responsible for timely distribution of event orders as appropriate;             
  • supervise the planning and coordination of meetings and events;
  • maintain strong Client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience.  Organize and conduct pre/post meetings with groups;
  • participate in the planning and establishment of goals and objectives for meetings, conferences, and/or events;
  • provide timely responses to acknowledge requests; confirm reservations; and outline services within the time line parameters established for the client; and/or
  • ensure the execution of meetings and events matches the schedule and event order specifications and meets/exceeds customer expectations.


Is this opportunity right for you? We are looking for candidates who:


  • must possess the ability to multi-task multiple meetings simultaneously and at different planning stages.  Identify operational challenges/and or opportunities related to meeting and/or events and develop seamless solutions; and/or
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.


Learn more about Sodexos Benefits 


Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.


Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.


Position Summary

Strength in event mgmt. skills- planning and working events/meetings, attention to detail, customer interaction/service skills

Key Duties- Coordinate event/functions (food event environment)- A/V knowledge/responsibility- Customer Services/directing operations- Staffing

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-02-17 Expires: 2020-04-12

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Conference Services Manager

Paul Smiths, NY 12970

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