14 days old

Clinical Trainer, RN

Kansas City, MO 64105
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As part of the UCS National Training team, Clinical Trainers are subject matter experts in training and the functional requirements of the clinical program job roles. They support new business initiatives and development of new training programs. The overall purpose of the Clinical Admin Nurse Consultant RN Trainer role is to deliver and maintain optimal training outcomes through:

  • Continual collaboration with stakeholders
  • Continual assessment and analysis of training needs for existing staff and new hires
  • Accurate representation of training capabilities and resources
  • Clearly defined learning goals and objectives
  • Appropriate training curriculum maintenance based on source of truth documents

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
Manage the Customer Experience:
  • Demonstrate knowledge of the business environment and business requirements
  • Attend meetings as necessary to understand process changes and training needs
  • Establish clear lines of communication with all leadership/business partners, and set appropriate expectations related to training
  • Develop strong, collaborative working relationships across teams including UCS Utilization Management, Functional Area SMEs/teams, Regulatory Adherence, Clinical Business Enablement, Affordability, Clinical Programs, and Trainers
  • Assist in the coordination of training delivery by working with the Training Consultant, Training Manager, and other Trainers.
 Maintain Industry Knowledge:
  • Maintain knowledge of current and planned technology capabilities in the business
  • Maintain awareness of a variety of training delivery modes
  • Drive adoption to training best practices and trends
  • Share training best practices with applicable stakeholders across the business
Implement and Measure:
  • Assist others to conduct training needs assessment/analysis and determine training response
  • Assist with the development of learning objectives and training topics
  • Communicate potential procedural changes and impacts to Training Materials &/or Curriculum to Managers
  • Facilitate training
  • Assist with training or train-the-trainer as assigned
  • Design training materials
  • Develop training measurement
  • Maintain ownership of training materials and maintain annual functional area leadership review at least annually and as needed
  • Participate in internal continuous improvement by monitoring internal reports, processes, and contribute ideas to influence innovative opportunities where gaps in process exist
  • Contribute to collaborative efforts to identify solutions to improve policies, processes, and tools
  • Have a knowledge of the process or process changes to identify ongoing/enhanced training needs
  • Analyze training evaluation data to measure training effectiveness and linkage to job performance
  • Analyze reports to identify ongoing retraining needs
  • Identify and implement improvements to learning solutions to enhance learning effectiveness and business impact 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Trainer, RN

UnitedHealth Group
Kansas City, MO 64105

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