1+ months

Clinical Supply Business Operations Associate

San Jose, CA 95123
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**Global Clinical Supply (GCS)** is a global organization that sets the clinical supply strategy, systems, packaging, labeling, logistics, and management of quality Investigational Products to patients in compliance with GxPs.

Our purpose is the be the premier Global Clinical Supply organization dedicated to providing **quality, life-changing, investigational medicines to patients.**

**Digital Business Operations** is a Center for Excellence for Innovation, developing talents and services enabling Operational Excellence and enhanced patient experience.


Reporting to Director of Clinical Research Pharmacy Group with a dotted line reporting to the Director of Business Operations. This position is a member of the Digital Business Operations (DBO) team within Global Clinical Supply (GCS), responsible for supporting Business Operations and Asia Packaging and Vendor Activities.

Primary responsibilities:

+ Manage purchase orders supporting various groups within GCS, including review quotes, raise POs, request approvals, resolve discrepancies, and track invoicing and accruals

+ Support ASIA packaging, labeling and vendor operations

+ Support Clementine scheduling and packaging processes by maintaining maintain quality data, adding purchase order details, updating fields, creating reports and other duties as required

+ Working with the Director of Business Operations colleagues create and maintain reports and monthly metrics to support budget, reconciliation of planned vs. actual spend, PO approved/spent/saved, discrepancies, packaging cost, and others as needed

+ Support various project as assigned

+ Perform general administrative duties


+ Raise purchase orders and monitor CSP PO Mailbox by raising any new Purchase Orders in Ariba within 2 business days on behalf of applicable teams

+ Review quotes for correct legal entities, procurement fees and additional Value Add Tax

+ Interface with GCS colleagues as well as Finance and/or Procurement to gain necessary approvals to proceed with requested purchase order amount

+ Manage documents associated with POs such as quote or Statement of Work (SOW) and ensure proper signature is obtained and documents are attached to the purchase requisition, extend end dates and/or close purchase orders as needed

+ Review Invoices and communicate back to supplier any discrepancies working with vendor, business contacts, finance and procurement to resolve issues

+ Support Packaging, Labeling and vendor operation in ASIA by assisting with packaging job initiation and source document creation, following up with vendors and resolving issues, and assisting the ASIA DBO team, CSSM as well as DBO Planning Lead as needed

+ Assist with various Clementine processes including updating Clementine Local Source Module and Clinical Supply Packaging Module with purchase order details by country and product, identifying and resolving data quality issues

+ Create and maintain reports and monthly metrics to support budget, forecasting including analyzing reconciliation of planned vs. actual spend

+ Supporting various project as assigned by the Director of Business Operation,

+ Build and maintain strong relationships with internal GCS business lines, Finance, Project Managers, Clinical Supply Packaging, Clinical Supply Strategy Management, Digital Business Operations and other external business lines as well as external customers and vendors

+ Perform general administrative duties


+ Fluent in written and spoken English

+ Bachelor's degree in Management, Accounting, Finance, Computer Science, Statistics, Mathematics, Economics or related eld from an accredited four-year college or university or equivalent combination of education and experience.

+ 2-3 years of relevant experience in an administrative type function preferably in finance or procurement related role. Experience managing a budget is a plus

+ Experience working in a GMP/GCP environment

+ Microsoft Office and Excel skills- Pivot tables, and similar tools

+ Strong planning, prioritization and organization skills

+ High attention to detail

+ Ability to manage and prioritize multiple tasks/requests simultaneously under time constraints across global time zones and meet deadlines in a professional manner

+ Strong listening, written and verbal communication skills and negotiation skills with demonstrated ability to eectively manage customer relations

+ Experience with Ariba Spend Management or other related procurement tools is a plus


Position does not require travel, but it may include international travel for annual department meeting


Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Logistics & Supply Chain Mgmt
Posted: 2020-09-14 Expires: 2020-11-14
Sponsored by:
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Clinical Supply Business Operations Associate

San Jose, CA 95123

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