1+ months

Clinical Services Manager - Residential - (119835)

Universal Health Services
Jacksonville, NC 28540
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Brynn Marr Hospital first opened its doors in 1983. For more than three decades, we have continually aspired to be a valued and trusted resource for behavioral healthcare in Eastern North Carolina. Our mission is to provide quality psychiatric and substance abuse treatment and services that former patients recommend to loved ones and physicians prefer for their patients.


Clinical Services Manager - Residentialprovides administrative supervision and direction for PRTF Therapists within the Residential Program. The Manager provides clinical supervision to provisionally licensed therapists working towards independent licensure. Responsible for conducting performance evaluations of clinical staff and ensures clinical staff maintains professional competencies and complies with professional continuing education standards and licensure requirements. The position works collaboratively with the CNO, Nurse Managers, House Managers, and Medical Staff to develop and provide clinical programming and a therapeutic milieu for patients.

TheClinical ServicesManager facilitates weekly treatment planning meetings on the residential unit. Facilitates weekly clinical staff meetings for residential staff and participates in morning meetings, monthly Quality Council meetings, and serves on other councils or committees at the discretion of the Clinical Services Director. Conducts monthly audits of residential clinical services and documentation to ensure compliance with regulatory standards and provision of care. Maintains and reports clinical outcome data as required by third-party payers and UHS. Involved in resolution of patient and/or family grievances regarding clinical care, communicating with patients and families as needed.

This position is responsible for following up on all potential referrals or referrals made from external sources for the PRTF program. Serves as a liaison between clinical staff and referring agencies in ensuring provision of quality care and promoting the hospitals reputation as a premier provider of inpatient psychiatric care. Promotes and models the principles of service excellence to internal and external customers of Brynn Marr Hospital.

Typical work schedule is Monday - Friday 8am - 5pm and may include evenings and weekends as necessary.

Full time benefits include:

Medical, Dental, Vision insurance options
Supplemental benefits (Life, STD, LTD, AD/D)
Voluntary benefits (legal plan, identity theft, pet insurance)
Employee Assistance Program
401k with matching

Job Requirements



Minimum of Masters Degree in Psychology, Counseling, Social Work or related behavioral health field from an accredited college or university.


Minimum of one (1) year clinical work experience. Management and administrative experience, health care setting preferred.

License / Certification:

North Carolina LCSW, LCMHC or LMFT preferred.

LCSWA considered with passed exam and two (2) years clinical work experience. LCMHCA/LMFTA considered with two (2) years clinical work experience.


Not required to carry a regular caseload of patients. However, this position may be required to fill-in as needed to provide clinical care to patients in emergent situations.

Physical requirements:

Light Work Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Even though the weight lifted may be only a negligible amount, a job is rated light work when it requires: (1) walking or standing to a significant degree; (2) sitting most of the time while pushing or pulling arm or leg controls; or (3) working at a production rate pace while constantly pushing or pulling materials even though the weight of the materials is negligible.

Grasping; Speaking; Hearing; Computer use; Visual acuity (color, depth perception, field of vision); Sitting; Standing; Walking; Pushing; Pulling; Stooping; Reaching; Twisting; Crouching; Agility to perform physical restraints / holds; Agility to administer CPR

Posted: 2020-01-16 Expires: 2020-04-02

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Clinical Services Manager - Residential - (119835)

Universal Health Services
Jacksonville, NC 28540

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