17 days old

Clinical Operations Manager ABC Pediatrics OptumCare Colorado - 942714

Colorado Springs, CO 80903
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  • Job Code
    942714

Opportunities with Mountain View Medical Group. Bring your passion for health care to Mountain View Medical Groupin Colorado, a team committed to providing excellent service to every patient every time. Were not only one of the largest medical groups in Colorado were also part of Optum, a nationwide family of over 53,000 dedicated physicians working together to help people live their healthiest lives. That means were backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. Mountain View Medical Group. has received national awards for providing high quality health care in Colorado. Its all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physiatrists, physician assistants, nurse practitioners - and more. If this sounds like the place for you, its time to take a closer look at Mountain View Medical Group and discover a path to your lifes best work.(sm)

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The Manager of Clinic Operations position has management accountability for a specific care site in collaboration with the accountable physician leaders to ensure a quality patient experience through fostering a caring culture that demonstrates excellent customer service while achieving Monument Pediatrics strategic financial goals. This position is responsible for leading operations support for overall business and clinical functions delivered at a specific site. This position oversees all aspects of site operations on a day-to-day basis. Primary responsibilities include: provision of technical support for the nursing and front office teams, oversight of business and clinical compliance, ensure cost effective practices, monitor business outcomes and financial business analysis. This position works closely with the providers and site leadership to optimize patient flow, develop and maintain quality improvement strategies as they relate to customer service and best medical practices. Accountable to meet the operation needs of the entire facility. Recruits and retains outstanding staff. Ensures the overall competency of staff and maintains facility compliance with federal and state regulations and MONUMENT PEDIATRICS policies and procedures.

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Primary Responsibilities:

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  • Provide supervision to department staff, works independently and collaborate with Physicians and leadership on relevant clinical issues
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  • Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
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  • Responsible to implement and maintain clinical and business policies and procedures
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  • Ensures customer satisfaction within the clinic sites and resolves patient issues
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  • Accountable to ensure strict adherence to policies/procedures related to financial integrity of co-pays, charge entry, Standard Work development and maintenance, etc.
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  • Responsible for facility planning and overall facility maintenance
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  • Analyze monthly metrics relating to customer services, access and achievement of financial goals and objectives; develop and implement operational changes based on metrics
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  • Monitor, manage and ensure that provider and clinic empanelment is accurate
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  • Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements
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  • Contribute to the development of short and long-term business planning, then ensure plans are executed
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  • Accountable for achievement of clinical and business compliance and licensures for labs, staff and requirements for regulatory compliance
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  • Responsible for all safety functions in clinics and ensures completion of safety training and proper orientation for new employees
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School diploma and/or GED
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  • 3+ years of experience in a manager / supervisory role
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  • 3+ years of experience in a business or customer service setting
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  • Intermediate to advanced knowledge of Microsoft applications such as MS Office Suite and Excel
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  • Knowledge of financial cost analysis relating to personnel, inventory, production and profitability
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  • Understanding of process flows regarding service levels, cash handling and collections
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Bachelors degree (or higher) in Healthcare, Business Admin or related field preferred and/or equivalent and relevant education and work experience
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  • Electronic Medical Records experience
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  • 3+ years of healthcare experience in a clinic setting
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  • Medical insurance knowledge to include ICD-9 / 10 and CPT-9 coding
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Clinical Operations Manager Monument Pediatrics Optum, Operations Manager, Clinical Operations, Clinical Manager, Clinical Operations Manager, Colorado

Posted: 2021-07-08 Expires: 2021-08-09

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Operations Manager ABC Pediatrics OptumCare Colorado - 942714

UnitedHealth Group
Colorado Springs, CO 80903

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