1+ months

Clinical Administrative Nurse Home Infusion Pensacola FL

Pensacola, FL 32501
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  • Job Code
    864846

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody - only those who want to positively impact the health of patients in their own environment. Ready for a new path? Join us and start doing your life's best work.(sm)

The Clinical Admin Consultant RN (CAC) is responsible for providing expertise as a clinical interface or liaison within the company to resolve and prevent issues concerning initiation and delivery of patient care.  The CAC applies their field experience, expertise and clinical nursing assessment skills to: assess new patient referrals for appropriateness of home or AIS treatment; verify physician orders for therapy; determine administration method and patient supply requirements with the pharmacy team; determine nursing care needs and source for these services; and execute all tasks with a focus on patient-specific needs.  

 

The Clinical Nurse Coordinator also performs other duties as needed based on experience level, including but not limited to implementing Company processes, programs, and new hire training.

 

Primary Responsibilities:

 

  • Provide expertise as an internal clinical resource to operations teams (including other clinicians) for evaluation of patient needs and/or issue resolution, exercising considerable judgment, problem solving skills, and professional knowledge.
  • Maintain a comprehensive knowledge base of infusion therapies administered in the home and ambulatory infusion center, utilizing Company policies, procedures and protocols in addition to all available training resources to ensure understanding of each therapy before initiating/coordinating treatment.
  • Complete the initial patient intake process, verifying patient meets Company admission criteria in a timely manner and confirming patient's needs can be met, that therapy is appropriate and the environment is safe for the prescribed treatment.
  • Completes clinical review of patient referral records and or telephonic data collection, including: current and past medical history; vascular access device (VAD) information; physician orders for appropriateness; ICD-10 code review; and documentation of nursing orders for start of care.
  • Provides timely communication with other company personnel and outside providers, especially physicians and home health agencies, to assure the quality and continuity of patient care.
  • Establish and maintain positive clinical rapport with patients and their families, working closely with them in the coordination of infusion therapy, education related to self-care and self-administration expectations, and clinical monitoring of patient response to therapy.
  • Establish and maintain collaborative relationships with outside agencies and organizations that deliver service on behalf of, or in conjunction with, the Company (e.g., subcontracted home health agencies, durable medical equipment providers, other healthcare team members).
  • Utilizes Electronic Medical Record (EMR) and documentation systems to clearly communicate patient status during clinical review, coordination of care and ongoing support of patients.
  • Participate in completion and tracking of timely signed receipt of physician orders (Plan of Treatment and Supplemental Orders).
  • Work with patient care coordinators to triage patient calls to assess needs/issues/complaints/concerns: responding with appropriate urgency; thoroughly evaluating all options for addressing patient needs; and completing all required documentation to reflect actions taken.
  • Support field nursing staff with communication and follow-up required to resolve patient issues/complaints that are reported to the Company.
  • Provide patient infusion services as needed, in patient's home or alternate care settings, including Company AIS.
  • Provide comprehensive clinical assessment of, and skilled care to, patients of varying ages and medical conditions, in accordance with physician orders and as outlined in the plan of treatment/plan of care.
  • Establish, secure and maintain vascular access devices as prescribed, including (but not limited to) peripheral IV (PIV) placement, PICC and tunneled central venous catheter dressing changes, and implanted port access.
  • Administer medications as prescribed, performing clinical assessments in accordance with the Company's policies, procedures and protocols, which may include frequent vital sign monitoring, management of acute infusion reactions, monitoring of side effects, and procurement of laboratory specimens as well as reporting of patient status as it relates to other concomitant medical conditions.
  • Communicate observations of patient response to therapy and overall physical assessment/condition with members of the care team in a timely manner, which may include the nursing supervisor, dispensing pharmacist, registered dietitian, and licensed prescriber, among others.
  • Completes all required patient care documentation and reports accurately and in a timely manner, according to internal and external regulatory requirements.
  • Maintain current nursing licensure in all states in which patients are serviced, as required by the respective State Boards of Nursing and/or Department of Health.
  • Comply with all State and Federal regulations and laws, including employee health and safety protections mandated by the Occupational Safety and Health Administration (OSHA), patient privacy and data security required by the Health Insurance Portability and Accountability Act (HIPAA), as well as all home infusion standards of practice.
  • Serve as a professional representative of the Company when meeting with and/or providing education to external customers, payers and referral sources.
  • Participate in medical record audits and other performance-improvement related activities as assigned by DON or Branch leadership.
  • Conduct supervisory nursing visits, documenting nurse competency and providing educational reinforcement/ongoing assessment as needed.
  • May be required to work any day or shift as needed to accommodate patient schedules, including participation in the after-hours on-call schedule.  
  • May be required to transport, lift or carry equipment and supplies into patient homes.
  • May drive personal/rental vehicle (per travel policy) in the completion of job duties, including (but not limited to) travel to patient homes, area hospitals, physician offices, home health agency offices, and the Company's Ambulatory Infusion Suite (AIS).
  • Other duties as assigned.

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


This position is office based in the Pensacola Optum Infusion Branch. The work schedule will be Monday - Friday from 8am - 5pm, with the ability to stay late as needed, and assist local Home Infusion Nurses telephonically as needed. Must be comfortable with seeing patients in the Ambulatory Infusion Suite, as well as traveling to local Hospitals to meet with patients. This position will have about 20% direct patient facing care. Must have very strong Microsoft Office skills, as this position will assist the Director of Nursing with reporting. Must have strong IV skills.

  


 

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Posted: 2020-02-28 Expires: 2020-05-01

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Administrative Nurse Home Infusion Pensacola FL

UnitedHealth Group
Pensacola, FL 32501

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