1+ months

Clinical Administrative Coordinator - US Remote in MST - 887133

Phoenix, AZ 85003 Work Remotely
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  • Job Code
    887133

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


Primary Responsibilities:

  • Provides administrative clinical support to the inpatient clinical team up to including requesting clinical information as directed the Inpatient nurse
  • Manage incoming clinical information from providers and external partners
  • Ensure a timely acknowledgement and response to all fax requests for medical services documents received providing appropriate feedback to address processing issues
  • Maintain high level of data integrity and compliance to set turnaround time to meet regulatory / contractual requirements and operational metrics
  • Communicate with the clinical team to ensure the provider receives a response with necessary information

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 2+ years of customer service experience analyzing and solving customer problems
  • 2+ years of data entry experience in administrative or clerical support role
  • 1+ year of experience working within the healthcare industry, hospital, physician's office or medical setting
  • 1+ year of experience Medical Terminology to communicate with members and providers
  • Experience handling confidential client / patient information
  • Must be able to navigate a PC to open multiple applications, send emails, and conduct data entry
  • Intermediate Microsoft Office Suite skills: Microsoft Excel (ability to sort, sum, insert bar graphs and use formulas, create and edit data in spreadsheets), Microsoft Word (ability to create documents and complete mail merging), Microsoft Outlook (ability to manage email, calendar, and task lists)
  • Ability to work Monday - Friday 8:00 am - 4:30 pm MST

Preferred Qualifications:

  • Some College (or higher)
  • Experience with Captiva, ECAA, and / or ICUE / HSR
  • Experience working in a Hospital, Physician's Office, or Medical Clinical setting
  • Professional experience in a clerical or administrative support related role
  • Experience working with ICD - 10 and CPT and HCPC coding
  • Experience working with Medicare and / or Medicaid Services
  • Experience working in a call center environment
  • Previous work experience in a virtual environment

Soft Skills:

  • Ability to work with multiple screens and applications at one time

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: clinical administrative coordinator (CAC), e - filing, data entry, electronic health record, inpatient and outpatient, ICD - 10 and CPT codes , medical terminology, healthcare industry, healthcare insurance, call center, Medicare, Medicaid

What we do defines who we are."Take a deeper look at how we're providing support during this global health"crisis and search for a way you can get involved. View our Covid-19"Resources Page at: https://info.uhg.com/

Posted: 2020-09-24 Expires: 2020-12-26

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Administrative Coordinator - US Remote in MST - 887133

UnitedHealth Group
Phoenix, AZ 85003

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