17 days old

Clinical Administrative Coordinator - Honolulu, HI - 932978

Honolulu, HI 96813
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  • Job Code
    932978

Energize your career with one of Healthcares fastest growing companies.

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You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies,UnitedHealth Groupis restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

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This opportunity is with one of our most exciting business areas:Optum a growing part of our family of companies that makeUnitedHealth Groupa Fortune 10 leader.

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Optumhelps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

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This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am 5:00:pm. Our office is physically located at1132 Bishop Street Honolulu, HI 96813

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PrimaryResponsibilities:

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    Applies knowledge / skills to activities that often vary from day to day
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    Demonstrates a moderate level of knowledge and skills in own function
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    Requires little assistance with standard and non -standard requests
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    Solves routine problems on own
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    Works with supervisor to solve more complex problems
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    Prioritizes and organizes own work to meet agreed upon deadlines
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    Works with others as part of a team
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    Review and interpret call history documentation (e.g., case notes)
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    Navigate between computer screens and platforms to research information (e.g., medical, clinical, or benefits information)
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    Assist the clinical staff with setting up electronic assignments / documents / triaging cases for clinical coverage
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    Receive electronic referral requests for medical / behavioral / clinical service and triage / assign cases
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    Support nonclinical audits and project coordination
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    Other duties as assigned
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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    High School Diploma / GED (or higher)
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    2+ years of customer service experience
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    Experience with Microsoft Word (create and edit documents), Microsoft Excel (create and maintain spreadsheets)and Microsoft Outlook (calendaring and email)
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    Experience working within the health care Industry
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    Must be available to work onsite at 1132 Bishop Street Honolulu, HI 96813
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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    Experience working in a hospital, physician's office or medical clinic setting
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    A clerical or administrative support background
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    Knowledge of ICD - 9, CPT codes and mental health diagnoses
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    Experience working in a call center
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    Triage Experience
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    Managed care experience
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UnitedHealth Group is an essential business.The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at:https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: healthcare, insurance, customer service, triage, coding, hospital, physicians, Optum, United Healthcare,hiring immediately, #RPO

Posted: 2021-06-07 Expires: 2021-07-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Administrative Coordinator - Honolulu, HI - 932978

UnitedHealth Group
Honolulu, HI 96813

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