10 days old

Clinical Administrative Coordinator - Call Center - Charleston, West Virginia

Charleston, WV 25301
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  • Job Code
    868418

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high - quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.


Primary Responsibilities:

  • Respond to Incoming Provider and Enrollee calls
  • Resolve customer service inquiries
  • Assist with faxes and emails
  • Moderate work experience within own function
  • Some work is completed without established procedures
  • Basic tasks are completed without review by others
  • Handle pre - authorization calls for upcoming surgeries, hospital admissions, imaging and therapy, etc.
  • Supervision / guidance is required for higher - level tasks
  • Other duties as assigned by manager and / or director
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  

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Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinical Administrative Coordinator - Call Center - Charleston, West Virginia

UnitedHealth Group
Charleston, WV 25301

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