1+ months

Clinic Operations RN PCMH San Antonio TX

San Antonio, TX 78205
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Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm) 


The Clinic Operations RN for Primary Care Medical Home (PCMH) coordinates, implements, and supports the day-to-day activities needed to effectively execute clinical initiatives, programs and processes, promote Joint Commission & PCMH accreditation standards, and support the creation & sustainment of evidence-based tools, policies, standing delegation orders and standards of practice. Additionally, this position will provide a wide variety of collaborative support for Enterprise Clinical Operations to ensure applicable program requirements and operational processes are met. This position will proactively work across the organization to drive short- and long-term operational success of program initiatives.

Primary Responsibilities: 

  • Assist Enterprise Clinical Operations leadership and other related departments in the implementation of program initiatives and processes that support care delivery, patient safety, and quality of care in the clinic setting including planning, development, coordination, multi-disciplinary collaboration, monitoring and evaluation.
  • Develop and support the dissemination and education of evidence-based tools, resources, policies and procedures, standing delegation orders and standard operating procedures that impact care delivery and support clinical decision support systems.
  • Support PCMH Manager to oversee nursing educational forums and strategies that ensure quality, safe nursing practice and utilization in the clinic setting.
  • Collaborate with internal and/or external customers (e.g., business partners, clinical staff, physicians, Care Management, and other organizational leaders) to support Joint Commission standards and Patient Centered Medical Home (PCMH) care model principles and efforts.
  • Act as subject matter expert for Joint Commission standards, PCMH principles, scope of practice, and regulatory requirements related to care delivery and practice.
  • Participate in efforts to identify, propose and evaluate targeted admission and readmission rates, health outcomes, patient satisfaction interventions, staff burnout and ambulatory care sensitive conditions, and identify and/or develop process tools and resources to support related care delivery.
  • Evaluate and communicate identified opportunities to improve processes or tools to appropriate team members with solution options for consideration.
  • Obtain input and feedback from stakeholders during Joint Commission, PCMH, Operations, Health and Safety, and other relevant meetings.
  • Deliver formal presentations related to proposals/recommendations to build support for the PCMH initiative, reduce nurse role ambiguity and enhance care delivery and practice standards.
  • Perform all other related duties as assigned.

This is an office-based position, Oaks III/Network BLVD., 78249 / Office park located at IH 10 East and De Zavala Road /25% Local and Non-Local travel is required as determined by the business

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-09-11 Expires: 2020-11-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clinic Operations RN PCMH San Antonio TX

UnitedHealth Group
San Antonio, TX 78205

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