4 days old

Client Solutions Executive (government)

Monroe, LA 71201
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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government . We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.


Overall Purpose: As a direct sales position, this role generates existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers strategic business priorities.


Key Roles and Responsibilities: Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information, obtaining prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e.billing/installation/customer issues). Supports product presentations/services/migrations benefiting customer needs. Demonstrates broad and strong working knowledge of entire product/service line. Partners with clients to understand business needs,issues,strategies,priorities,delivering valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers, diffusing potential problems. Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude. Supports the sales team through coaching or mentoring. Assists less experienced peers. Lead when presenting products/services to existing or prospective customers. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with ATT external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.


Education:Typically requires a Bachelor degree.


Experience:Typically requires 8-12 years direct work experience.


Supervisory:No.


Ready to Join our Team? Apply today!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-06-10 Expires: 2021-07-10
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Client Solutions Executive (government)

AT&T
Monroe, LA 71201

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