1+ months

Client Executive

Cisco Systems Inc.
Wallisellen, ZH 8304
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Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Why You'll Love Cisco
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real-world impact. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do
The Client Executive (CE) role is assigned to a strategic Cisco customer account to grow the relationship into a truly exceptional partnership. This requires Cisco to approach the customer differently, with a long-term view, investment approach, and commitment to inspire and leverage all cross-functional Cisco teams. The return on this investment will be higher business growth, increased profitability, and improved customer satisfaction and intimacy.
The CE is the single-point-of-contact for Ciscos growth customers enabling Cisco to conduct business with that customer as a unified, highly coordinated entity. You will be responsible for and measured against the long term strategic value of the client relationship and will have to lead forward-thinking employees.

Responsibilities:
  • Builds and maintains executive level relationships at client and Cisco on a global basis.
  • Directs all sales processes and manages short term (annual) and long term (strategic) revenues for infrastructure and services, and channels strategy.
  • Leads the creation of and executes a coordinated and collaborative strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.
  • Determines the global coverage model for the client based on the selling strategy.
  • Leads a cross-functional team of employees with diverse skill sets and representing diverse internal requirements to achieve the client strategy.
  • Handles all direct and indirect expenses associated with the client to maximize account profitability and margins.
  • Sets the pricing strategy for all Cisco products and services for the client account.
  • Creates short and long term plans based on research and deep understanding of business and market trends.
  • Provides professional leadership and coordination of all Cisco client-facing resources.

Who You'll Work With
This position involves interaction with a variety of cross-functional organizations and provides a good opportunity to advance your career working with leading technologies delivering high-value solutions for strategic customers.

Who You Are
  • You are the next generation customer leader at Cisco with experience in the pharma segment. 
  • The CE functions as a manager for the customer relationship, leading the account holistically from an engagement, financial, personnel, and corporate perspective.
  • Extensive background and understanding of product, service, and channels sales as well as service delivery at Cisco or comparable experience from another company.
  • Successful leadership of large, complex sales teams at key accounts.
  • Demonstrated clear team leadership in collaboration with cross-functional organizations.
  • Successful sales and delivery of professional/managed services and Advanced Technologies at key customers.
  • Demonstrated success in long term planning of resources, technology and account structure.
  • Confirmed ability to work closely with engineering development organizations to drive timely delivery of feature and functionality for their customer requirements.
  • Enterprise industry experience strongly desired.
  • You should have at least 5 years of experience leading a business or product/services sales account.
  • Experience in business development and developing strategic account plans.
  • Bachelor's degree or equivalent combination of education and experience.

Why Cisco
At Cisco, each person brings their different talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data and things and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Posted: 2019-07-12 Expires: 2019-09-30

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Client Executive

Cisco Systems Inc.
Wallisellen, ZH 8304
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