Unit Description

Sodexo is seeking a leader in our Healthcare Technology Management segment! This Client Executive, Healthcare Technology position will support our HTM services at multiple hospital locations across the Great Lakes/ Mid-West Region.

The selected candidate must reside in the Chicago or Cleveland area.  This position will require up to 60% travel within the Great Lakes/ Mid-West Region and to various national/regional meetings. 

The successful candidate will provide strategic leadership to their respective units to ensure client satisfaction and account retention. Exceptional internal and external client relationship building skills is required. Our Client Executives negotiate contracts and matters pertaining to account operations while ensuring financial performance and achievement of goals at the account(s)/district/and company level. The CE oversees compliance of all company/client policies and procedures, and government regulations to ensure the highest operating standards are met. 

Responsibilities include:

• Executes strategic plan by implementing short and long-term goals that align with the scope of service, mission, and values.
• Develops a business plan and budget with each account Director that supports the goals of the district, region, and division.
• Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals.
• Provides positive and constructive feedback to employees by coaching, mentoring, counseling or corrective guidance and action, as appropriate.
• Reviews and maintains reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Monitors operations by visiting the unit to plan projects, implement new processes and technology, and to ensure sufficient unit resources.
• Ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes, as necessary.
• Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management, initiates action plans as necessary.
• Promotes and supports workplace diversity initiatives.
• Support the sales process by providing an optimal operations model to our commercial team
• Analyzing data and bringing insights for improved performance of our equipment, teams and services

There is a strong preference for the following skills/experience for this role:

• Expertise in HTM regulations and compliance
• BS or equivalent work experience
• 7-10 years of experience managing a diverse healthcare portfolio 
• Ability to understand and operate in large matrix organizations
• Strong financial and business acumen
• P&L Experience

Learn more about Sodexos Benefits  

Not the job for you?

At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

\u201cClinical Engineering\u201d \u201cClinical Technology Management\u201d \u201cHealthcare Technology\u201d HTM CTM Director

Position Summary

The Client Executive (Multi) has overall leadership and responsibility for client relationships, oversight of the assigned contracts for multiple client organizations with single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience

Basic Management Experience - 7 years

Basic Functional Experience - 7 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.