1+ months

Client Executive 1 ~ Healthcare

Sodexo
Allentown, PA 18101
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Unit Description

Lehigh Valley Health Network is a multiple site, multi service contract, which includes one main client and two smaller client contracts.  The successful candidate will oversee seven (7) hospitals and two remote locations. The Lehigh Valley Hospital group has 400 employees, 20 Managers and 45 Registered Dietitians.  The current business is a full-service business with a managed volume of $25M and Retail revenue is $7M.  There is one union account at one of the smaller hospitals.  Sodexo has enjoyed a long partnership over the years dating back as far as 1967.

The ideal candidate will have experience managing a large multiple service location, with high level Blue Chip accounts and will have the ability to be both strategic and hands on. Ideally, this leader will have a Lean/ Sig Sigma background at the Green Belt or higher level and  a strong history of driving patient satisfaction scores in a Press Ganey environment.  A culinary background is also a plus.

This is an excellent opportunity for self-driven individual to bring out their leadership skills and demonstrate their ability to build a strong team, deliver financial results they directly manage, establish partner relationships with existing and new clients to assist in the growth & retention of their business with showing proven accomplishments.

 

Key To Success:

  • Strong technical operations expertise, knowledge of latest trends and innovations to drive client value   
  • Strategic thinker to connect best practice solutions to pro-actively serve client challenges 
  • Account management capabilities to influence client stakeholders
  • Business development skills to identify and successfully target growth opportunities among existing clients
  • Strong interpersonal communication skills and ability to interact from front-line to C-suite
  • Financial acumen to effectively manager portfolios P&L
  • Business knowledge working in food service health-care teams
  • Proven success driving teams hourly and salaried management 

 

 

Position Summary

The Client Executive (Multi) has overall leadership and responsibility for client relationships, oversight of the assigned contracts for multiple client organizations with single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-08-06 Expires: 2019-11-07

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Client Executive 1 ~ Healthcare

Sodexo
Allentown, PA 18101

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