10 days old

Change Management Analyst

Cox Communications Inc
Atlanta, GA 30303
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*Primary Location: *6305 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Communications Inc
*Job Level: *Individual Contributor
*Travel: *Yes, 5 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *214615
Cox Communications is searching for a Change Management Analyst who will be responsible for working with internal business groups on reviewing, analyzing, and evaluating user needs to achieve successful implementation of varying levels of change management initiatives throughout enterprise. May specialize in one or more of the following areas: change management, business process analysis, communications, and process-driven requirements. You need the ability to thrive in grey space, enjoy simplifying the inevitably complex, and, above all, enjoy working with and through others to deliver and win!

*Primary Responsibilities and Essential Functions: *

- Creates, analyzes, and summarizes individual and enterprise impacts of change management initiatives including new people, process and technology efforts.

- Develops content through standard and innovative solutions for delivery of presentations and training courses.

- Analyzes existing processes and ongoing deployment efforts to ensure organization success and adoption.

- Authors job aides, change implementation content, and other formalized documents based on business requirements.

- Develops policies and procedures in support of change management focused solutions.

- Creates communications using standardized applications for deployment of changes and key initiatives supporting field enablement.

- Calculates risk analysis for quantitative view of initiatives as it relates to the local teams and business.

- Develops metrics that provide data for deployment measurement, identifying indicators for future improvement opportunities. Evaluates existing processes to prepare OSP for deployments and project support.

- Provides consultation on techniques to improve process performance and product quality.

- Researches best business practices within and outside the organization to establish benchmark data.

- Organizes, leads and facilitates cross-functional project teams including regional change management support organization.

- Understands the interdependent architectures, systems and services between multiple functional areas in the Field and at Corporate.

- Successfully builds and manages relationships between various field and corporate contacts to fully meet their business process and change management needs.

- Performs analysis of technical and business processes to highlight areas of opportunities and recommendations for implementation.

- Understands the implications and applications of emerging technologies along with non-technical processes.

- Builds, analyzes, and summarizes post-launch activities to provide business recommendations while enabling a dynamic environment for improved user experience.

Qualifications: *Minimum: *

- 1-3 years of experience in related field (i.e. Change management, process improvement, project management, Engineering, Technical Operations) or academic equivalent training or projects

- Working knowledge of Construction processes or related field

- Strong knowledge of Windows based applications (Microsoft Word, Excel, PowerPoint, Project, and Visio)

- Ability to organize, analyze, interpret, and disseminate information through various mediums


- BS/BA degree in related discipline (i.e. Engineering, Computer Science, or similar technical degree)

- Experience in telecommunications industry

- Lean Six Sigma certification

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-06-04 Expires: 2021-07-15
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Change Management Analyst

Cox Communications Inc
Atlanta, GA 30303

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