1+ months

Care Coordinator - Phoenix or Southwest Valley, AZ - Sign On Bonus - 926991

Phoenix, AZ 85003
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  • Job Code
    926991

In your field, learning never stops. And neither do you. You are continually pushing yourself to reach higher and go further. To do everything you can to ensure a positive outcome for our patients. Staying on top of your game and persevering in the face of challenge will be a big part of your success. And at every turn, you'll have the support of an elite and dynamic team. Join us in this role and you will use your diverse knowledge and experience to make health care work better for our patients, while doingyour life's best work.(sm)

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Like you, UnitedHealth Group is strong on innovation. And like you, well go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. Youll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where youll have a chance to make an impact.

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***This is a full time, Monday-Friday position. The Social Worker Case Manager must be able to travel within Phoenix metropolitan area or as needed in order to conduct critical face to face assessments / home visits. Territory assignments are based on business needs. Applicants must be willing to carry a diverse clinical caseload and visit the member in their homes and skilled nursing facilities as needed.

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$1,000 Sign-On Bonus for External Candidates only

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Primary Responsibilities:

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  • Utilize both company and community-based resources to establish a safe and effective case management plan for members
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  • Complete comprehensive assessment for each member and develop a member-specific action plan to address all identified needs
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  • Collaborate with member, family, and healthcare providers
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  • Identify and initiate referrals for social service programs; including financial, psychosocial, community, and state supportive services
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  • Advocate for members and families and assist them in navigating the healthcare system
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  • Document all member assessments, care plan and referrals provided
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  • Participate interdisciplinary team meetings
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  • Understand insurance products, benefits, coverage limitations, insurance and governmental regulations as it applies to the health plan
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Masters Degree in Social Work (MSW)
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  • Licensed Social Worker in the State of Arizona
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  • CCM Certification or must obtain within 2 years of hire
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  • 2+ years of varied clinical experience with an emphasis on case management or utilization management
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  • Access to reliable transportation that will enable you to travel to member homes and other sites (including but not limited to OptumCare AZ main office and medical facilities) within the Phoenix metropolitan area (up to 75% of the time in the field)
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Background in managing populations with complex medical or behavioral needs
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  • Experience in a managed care organization, specifically senior or Medicare Advantage population
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  • Case Management experience
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  • Experience with electronic documentation
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  • Experience with arranging and knowledge of local community resources
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  • Field-based work experience
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

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Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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Job Keywords: Social work, MSW, case management, behavioral health, long-term care, home health, hospice, public health, assisted living, South Phoenix, Southwest Valley, AZ, Arizona

Posted: 2021-05-01 Expires: 2021-07-17

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Care Coordinator - Phoenix or Southwest Valley, AZ - Sign On Bonus - 926991

UnitedHealth Group
Phoenix, AZ 85003

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