9 days old

Business Systems Analyst - Draper, UT or Telecommute - 933523

Draper, UT 84020 Work Remotely
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  • Job Code
    933523

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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The goal of this team is to provide excellent application support services with the aim of increasing client satisfaction as measured by NPS survey scores. Clients include health insurance companies who license the AMS services for the CES claim editing software from Optum. The goal of this position is to provide server support for several Optum hosted instances of the CES application as well as contribute to the overall team goals.

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You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Draper, UT preferred.

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Primary Responsibilities:

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  • Maintain application servers, troubleshoot issues, maintain documentation, coordinate with Optum IT security
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  • Perform security and server patches, system upgrades, implement and maintain alert systems
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  • Build and maintain professional working relationships with technical staff from multiple internal and external customers
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  • Provide dedicated premium level technical support of the CES application servers
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  • Develop SQL queries and scripts for troubleshooting purposes and to provide resolutions to technical issues
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  • Create technical documentation and product alerts for known issues that contain detailed issue descriptions, resolutions, and workarounds
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  • Act as advocate for clients as you liaison with Optum security and environment administrators
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  • Collaborate with technical Implementation and AMS support teams
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  • Develop, document, and maintain best practices for managing servers
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • 2+ years of experience maintaining Windows servers
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  • 2+ years of experience in Systems Analysis, systems support, or IT Development
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  • Production Software Support experience
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  • Proficiency with MS Word, Excel, PowerPoint
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • UnitedHealth Group work experience
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  • Familiarity or experience working with the CES (Claims Edit System) software
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  • Ability to work in a fast-paced environment managing multiple projects at once
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  • Excellent analytical and problem-solving skills
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Colorado Residents Only: The salary/hourly range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drugfree workplace. Candidates are required to pass a drug test before beginning employment.

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"Job Keywords: Business Systems Analyst, Technology, Healthcare, Systems Analysis, IT, IT Development, System Support, Windows, Production Software Support, Analytical, Problem Solving, CES, Claims Edit System, Draper, UT, Utah, Work At Home, Remote, Work From Home, Telecommute, Telecommuter, Telecommuting

Posted: 2021-06-04 Expires: 2021-07-04

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Business Systems Analyst - Draper, UT or Telecommute - 933523

UnitedHealth Group
Draper, UT 84020

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