1+ months

Business Process Architect - 1330839

Cisco Systems Inc.
San Jose, CA 95113
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What You'll Do

The SaaS Operations team within the Transformation Operations (TRON) organization is looking for a Business Architect to lead aspects of Ciscos Collab Connect strategy. You will play a key role in this transformation by providing thought leadership to influence strategy and by collaborating with cross-functional areas to define/design the target state architectures and operational capabilities to deliver the strategic international objectives of Cisco.


Key Responsibilities Include:

  • Facilitate and drive the End-to-End (E2E) business architecture scope and design efforts for SaaS GTM initiatives with an additional focus on Ciscos overall transformation on business model evolution
  • Work with teams around the globe on committed business outcomes
  • Applying business architecture methodologies to identify operational capabilities, business processes, fit/gap requirements and perform assessments based on the need of business strategy and business model
  • Facilitate workshops with cross-functional teams to perform deep dives into Collab Connect programs to define E2E scope and solutions of the capabilities required to meet business objectives.
  • Partner with IT organizations to define the target enterprise architecture and solutions for each Collab Connect initiative
  • Facilitate cross-functional walk-the-wall workshops to align on the E2E requirements and processes
  • Working with the Collaboration Program Leads to identify key business and design decisions required to deliver SaaS Ops initiatives
  • Defining the problem statements, options, and impacts (decision factors)
  • Facilitate sessions to drive decision-making process for key business objectives
  • Identifying, prioritizing, and sequencing capabilities required to enable one or more new Collab Connect initiatives into a multi-year integrated roadmap with a comprehensive approach across multiple functions
  • Share business architecture knowledge and collaborate with other SaaS Ops team members, including Program/Country Leads, Business Readiness Leads, and Test Leads
  • Own the Collab Connect global and local capability repository
  • Use analytical thought process and expansive approach to solve problems
  • Works independently, receives minimal guidance and direction from manager then figures out optimal approach to accomplish work


Who You'll Work With

Cisco is creating a new SaaS Operations organization to support the growth and transformation of its SaaS businesses. The charter of this organization is to deliver a best-in-class SaaS operating model and a roadmap of innovative programs that will enable accelerated growth for our SaaS business.


Who You Are

Required Skills:

  • BS degree with a minimum of 10 years of applicable experience
  • Leadership in practices and coaching others
  • Executive presence with outstanding communication and presentation skills at different levels (written and verbal)
  • Validated skills in meeting/workshop facilitation and collaboration, including ability to drive consensus and decision-making
  • Ability to summarize detailed requirements into a digestible, fluid message that can be tailored for multiple levels of the organization
  • Ability to implement strategy into clear action plans and lead teams to a common goal
  • Experienced with building positive relationships and build follow-ship, in order to influence others to make decisions and take actions directed at achieving common objectives that ultimately benefit the entire enterprise
  • Strong program/project management skills
  • Prior success in driving efforts with large multi-functional teams
  • Extensive end-to-end operations expertise knowledge; or at least in one of the following areas: Configure-Price-Quote, Order Management, Supply Chain, Invoice-to-Cash
  • Knowledge of value realization, project estimating and budget management
  • Goals oriented and dedication


Desired Skills:

  • Industry certifications in Business Architecture
  • High-level knowledge of Salesforce CRM
  • Understanding and track record of executing on systems and organizational transformation preferably at a hi-tech company


Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

#LI-MR4

Posted: 2021-05-07 Expires: 2021-07-01
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Business Process Architect - 1330839

Cisco Systems Inc.
San Jose, CA 95113
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