1+ months

Business Operations Manager

Cisco Systems Inc.
San Jose, CA 95113
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Our Business / Organization

Webex Meetings teams vision is to be the recognized industry leader in the Cloud Collaboration market as well as to be the industry spotlight that attracts top talent. Our strategy is to sustain innovation in our current $1B+ product line, used by 95% of Fortune 500 companies, and to develop innovative new products for the future that expand and disrupt the market to stay competitive.

The Role:

Webex App Business Operations & Planning team is looking for a business operations manager to help support, transform and scale our $1B+ cloud collaboration business. The ideal candidate will have a background in financial analysis, program management, budget planning and management, and data modeling.

Our team partners directly with senior executives to develop long-term strategy and execution plans, and operationalizes these plans through business planning, financial budgeting, and analysis. Working closely with finance, engineering, cloud platform services, product management, and business development, our team has a unique opportunity to help chart the future direction of Webex business. We provide a challenging and rewarding work environment where strategic, financial, project management and presentation skills are valued and learned.

The candidate will have a desire to support the team in designing and implementing business and financial planning processes and analyzing data. The candidate must have a yearning to grow in the following areas: business management, planning, and analytical implementation and be naturally curious, proactive, self-motivated, and energetic, as well as embrace continuous improvement.

Responsibilities include (but not limited to):

  • Support Quarterly and Monthly Business Review process for Webex, providing relevant business, analytical and strategy insights. Collaboratively work with Webex leadership team, and cross-functionally with all relevant stakeholders that enable QBR success.
  • Partner with functional leads on quarterly and annual business planning, resource planning and budgeting.
  • Create weekly resource and recruiting reports to support business needs.

Liaise with central operations team on tooling, systems and processes for business analytics and reporting. Drive simplification and improvements

Acquire a deep understanding of Webexs business and technology today, and keen insights into where it is going in the future allowing for innovative concepts and promoting new ideas

  • Perform data management and modeling tasks as required for Business Review responsibilities and to support key initiatives.
  • Create and maintain comprehensive documents, processes and reports.
  • Strategic thinker with the ability to see the big picture, balancing short- and long-term objectives. Most importantly, the ability to interpret business and technical strategy, connect it to the organizations operational priorities and see them through to successful implementation.


  • 6+ years of related experience in a business analyst/manager role, in a comparable or large sized public company, technology based, growth business. Prior Cisco experience is a plus.
  • Undergraduate degree is required, MBA is preferred.
  • Business planning and financial planning experience is required.
  • Proven ability to work effectively and independently across multiple groups, in a fast-paced, iterative development environment.
  • Self-starter with financial, business modeling, and analysis skills. Excel and Powerpoint advanced/power user required.
  • Solid project management capabilities; able to work under deadlines to produce key deliverables.
  • Must possess excellent verbal and written communication skills and be able to communicate effectively with both highly technical and non-technical personnel.
  • Meticulous attention to detail and accuracy required.
  • Ability to sort through complex issues, translate and communicate them in a clear, concise manner and develop appropriate solutions in a timely and responsive manner.
  • Ability to credibly achieve results through influence and persuasion.
  • Building industry/company knowledge and developing a strong understanding of key business and financial metrics

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-03-19 Expires: 2021-05-20
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Business Operations Manager

Cisco Systems Inc.
San Jose, CA 95113
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