14 days old

Business Operations Analyst - Dallas, Fort Worth, TX - 934519

Dallas, TX 75201
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  • Job Code
    934519

When you're setting the pace for change, it's not only challenging, it's exhilarating. We're building new health care solutions right and left and shaping the system as we go to help millions live healthier lives. That's why we need Business Analysts who can keep up and dig deep. When you join us, you'll drive processes and improvement initiatives that have an impact on healing the health system. Sound like your kind of challenge? Join a Fortune 6, industry leader and find out how you can be a part of something life changing for millions.

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The Business Process Reporting Analyst will support defining and refining business report requirements that address business needs. They must be able to document and develop reporting solutions. This position will support in the development and implementation of business intelligence and corporate reporting solutions regarding membership. May also serve as a liaison between business users and IT report developers to understand reporting needs, develop requirements, and ensure data architecture is implemented to support alignment with business requirements. Actively participates in development and support of reporting and business intelligence solutions.

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Primary Responsibilities:

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  • Designs, develops, tests, documents and maintains database queries and reports related tobut not limited to enrollment, eligibility, and capitation
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  • Works with internal and external department customers to define and document requirements to enrich reporting capabilities
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  • Support systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management
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  • Troubleshoots data integrity issues, analyzes data for completeness to meet business goals and trending
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  • Transfers data into meaningful, professional and easy to understand formats for various audiences
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  • Supports complex projects that require cross functional coordination. Works closely with all customers to accomplish mutual goals and strategies in order to support company goals
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  • Serves as a resource to Membership staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues
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  • Escalates issues to department leadership for support and guidance
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  • Performs analysis, and evaluates downstream business systems, processes, and/or intradepartmental impacts
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  • Assists in the development and testing of new reports and ongoing support of existing solutions, including defect identification and resolution
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  • Checks, instructs, and otherwise functionally supports technical staff in order to achieve desired end-results on complex problems regarding membership
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  • Provides subject matter expertise and operational support to internal business partners
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  • Performs all other related duties as assigned
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors degree in data analytic-related field (Two additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelors degree)
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  • 2+ years of combined experience with development and testing related to reporting
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  • Experience with health plan or health care administration
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  • Experience with Tableau
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  • Experience with MS Project
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  • Proficient knowledge of Microsoft Word, Excel, Access
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Knowledge of health care industry in the provider setting
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  • Experience with various reporting and analytics tools (Business Objects, Cognos, SSRS, etc.)
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  • Knowledge of one or more of the following: Visual Studio, Visual Basic, and Integration Services, Visio
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Physical & Mental Requirements:

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  • Ability to lift up to 25 pounds
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  • Ability to sit for extended periods of time
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  • Ability to use fine motor skills to operate office equipment and/or machinery
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  • Ability to receive and comprehend instructions verbally and/or in writing
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  • Ability to use logical reasoning for simple and complex problem solving
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"Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords:business process, reporting analyst, excel, access, tableau, MS Project, reporting, data, healthcare, Dallas, Forth Worth, Texas

Posted: 2021-06-08 Expires: 2021-07-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Business Operations Analyst - Dallas, Fort Worth, TX - 934519

UnitedHealth Group
Dallas, TX 75201

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