6 days old

Business Development Manager (BDM- Canada)

Cisco Systems Inc.
Toronto, ON M5H
Apply Now
Apply on the Company Site


What Youll Do:

Cisco's Customer Experience (CX) Services team is looking for a Business Development Manager (BDM) to help grow the Advanced Services business in our Canadian Theatre. This role is key to supporting the Sales organizations by working with Customers and Account Teams developing solutions and estimating levels of effort for delivering Advisory, Planning, Design and Implementation (PDI), and Managed Services, as well as providing timely forecasting to the Delivery organization for resource planning.

Our BDM team members identify, and position new and innovative service offerings and solutions based on observed marketplace demands and trends. You will position the Services portfolio of solutions to Cisco and partner sales teams, supporting sales teams with services and solutions with value propositions for client opportunities. You will work with Advanced services line management and Customer Experience Product Management (CX PM) teams in supporting the services lifecycle requirements ensuring consistent and accurate scoping of client engagements. You will track and manage continuous pipeline transparency of services and solutions for client opportunities and collaborate amongst team members to establish standard methodologies for developing and supporting the sale of services and solutions.

The BDM is the motivation in ensuring the following:

  1. The right offer with the right value proposition
  2. Work with sales to set and achieve goals
  3. Optimum structure of complex deals
  4. Maximum the value and optimize delivery prioritization to assist the sales process

Who You'll Work With

You will be part of the Customer Experience team focused on driving successful insertion of Advanced Services across Cisco sales activities. The team has the opportunity for transparency and interaction with senior management, cross-team collaboration, engage and drive matrix-managed projects which have direct impact to the services business within accounts across Canada.

Who You Are

Our BDM team members have deep knowledge into Ciscos Advanced services portfolio as well as the wider Services Portfolio. Team members are encouraged to demonstrate this knowledge to develop solutions and scope services opportunities based on customer / sales requirements across all vertical market environments.

You are an independent self-starter, who is proactive and multi-tasking with a program management mind set to resolve conflicts. You have excellent verbal and written skills in communicating and positioning Ciscos Services business and operational value and capabilities to Client Executive audience. You have a consistent record of developing and winning service solutions contracts (multi-million $) in the Enterprise market segments. In that capacity you will:

  • Communicate the Advanced Services portfolio positioning and value to target client segments and Cisco stakeholders.
  • Identify & position Services offerings and solutions built by the CX Product Management organization.
  • Create and deliver to quotes and proposals for Customers with accurate deliverable prioritization, sizing and pricing.
  • Maintain tight interlock with the Customer Success and Business Development teams supporting other architectures to ensure that a single, consistent engagement process is followed across all teams
  • Collaborate with cross-functional groups (sales, product management, operations, marketing) to position and sell Advisory, PDI and Managed Services.
  • Support sales in building the pipeline and forecasting bookings for Service opportunities that align with Ciscos strategy and priorities and allow the delivery organization to prepare for delivery resources.
  • Supply to the development of new service offerings.
  • Engage with CX Delivery teams to insure consistent and accurate scoping of client delivery engagements
  • Document all in-flight opportunities for accurate Services forecasting.

Our minimum qualifications are:

  • 10+ years experience delivering Professional services
  • 5+ years in sales support/solution development/business development role
  • Strong knowledge across a broad range of technology solutions related to Cloud, IoT, Collaboration, Mobility, R&S, Data Center, Software, Security,
    Multi-domain Orchestration & Assurance, DevOps/Automation
    Collaboration, IOT
    Healthcare and Financial verticals
  • BA/BS required
  • Knowledge of Professional Services business
  • Demonstrated track record of pursuing and leading services engagements of $1M+
  • Ability to travel (target of 25%)

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Posted: 2021-06-11 Expires: 2021-07-12
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Business Development Manager (BDM- Canada)

Cisco Systems Inc.
Toronto, ON M5H
Facebook Share
Copy Job URL

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast