12 days old

Business Analysis Manager

Cisco Systems Inc.
Durham, NC 27701
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What You'll Do 

Business Analysts improve processes and increase effectiveness through technology, strategy, analytic solutions, and more. With organizational and project goals lighting the way, business analysts are meticulous in their documentation and evaluation of potential solutions always working to bridge the gap among departments with improved efficiency and productivity. 


Who You'll Work With 

Youll seamlessly pivot between business, IT, and Operations in order to rapidly move the organization toward a transformed set of capabilities and success metrics.  Youll work with development teams to implement framework for continuous measurement and reporting, drive metrics analysis, root cause analysis and corrective actions.  Youll collaborate with the various Program leads/members within the team to actively exchange information, decisions and conduct interlock sessions to ensure dependencies and overlaps are addressed. 


Who You Are 

You are very hands-on; you step in and help the team get unstuck. You take responsibility; you feel a personal stake; you communicate responsibilities and scope clearly. You value integrity; you thrive in uncertainty and strive to bring order to it; you know how things work; you work for the success of the entire team. 


You have deep wisdom and judgment, good interpersonal and communication skills, and an innate ability to work effectively with partners, including senior leaders and executives. You build strong relationships; you are constantly looking to improve yourself and your team. You leave no stone unturned to get to the finish line. 


Responsibilities Include: 

  • Ability to develop efficient strategies, tactics, and plans to deliver critical outcomes to the business. 
  • Define success metrics and instill new logic, insights, and rigor into the business reporting 
  • Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics 
  • Provide operational and analytical support to programs and initiatives. 
  • Tackle meaningful situations in definition/validation of end-to-end operational processes and make improvement recommendations based on thorough analysis of the different business processes. 
  • Analyze and define information needs and reporting/analytical requirements across the organization and translate those into functional requirements. 
  • Develop and build critical dashboards, reports, and dimensional models, including both ad-hoc and pre-defined reports that can be consumed by key partners in the organization daily. 
  • Build on and maintain existing SQL database including scripts to Automate manual business processes 
  • Drive the analysis and project management of potential opportunities, assessing markets and developing options for use in new market initiatives. 
  • Help shape vision, strategies and/or tactics while providing leadership in the definition and implementation of specified projects and programs 
  • Provide technical guidance and consultation services to stakeholders 
  • Be the prime expert and gatekeeper into data systems 


Why Cisco 

At Cisco, each person brings their unique talents to work as a team and make a difference. 


Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. 

  • We connect everything people, process, data and things and we use those connections to change our world for the better. 
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices. 
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. 


Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco 


Posted: 2021-06-07 Expires: 2021-07-08
Sponsored by:
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Business Analysis Manager

Cisco Systems Inc.
Durham, NC 27701
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