9 days old

Brokerage Account Manager

Plano, TX 75074
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Auto req ID: 209533BR

Job Description

Main Purpose:

The purpose of this role is to provide account management services for multiple brokerage customers. Such services include business development, understanding both the customers and PLCIs network, as well as customer collaboration on all logistics matters.


Total customer freight under the management of approximately $10-15MM per year. Will be responsible for developing and maintaining a relationship with five to seven top tier accounts.


  • Develop and maintain strong relationships with key customer contacts to maintain favorable service perception
  • Strong working knowledge of customers supply chain, requirements, and new initiatives
  • Work with the Customer Solutions team to ensure account KPIs are being met
  • Adapt a growth strategy as necessary for the growth and profitability of accounts
  • Identify potential growth opportunities and evaluate customer needs in order to propose mutually beneficial solutions
  • Use market and pricing knowledge to assist in pricing annual and ad hoc lane commitments
  • Responsible for monthly and quarterly reporting to measure each accounts growth and forecasting expected future growth
Scope of Interactions:
  • 70% External New and existing customers and asset-based carriers
  • 30% Internal - Collaboration with business development, carrier ops, IT, and leadership team


  • Ability to effectively interact and build a favorable business relationship with all customers
  • Demonstrated ability to anticipate customers needs and provide solutions
  • Drive for Results to excel at customer service and account development
  • Ability to learn key freight brokerage dynamics and industry best practices to excel at the role
  • Ability to learn brokerage pricing techniques and tools to effectively quote freight
  • Ability to effectively negotiate the desired outcome
  • Ability to operate and flourish in a fast-paced business start-up
  • Strong team player and committed to teamwork in all situations
  • Willingness to embrace change and all other assigned duties for the greater good of the team.
  • Bachelor's degree or relevant transportation/transportation brokerage experience (at least one year)

Relocation Eligible: Not Eligible for Relocation
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

Please view our Pay Transparency Statement","city":"Plano","state":"Texas
Posted: 2020-05-15 Expires: 2020-06-15

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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Brokerage Account Manager

PepsiCo Inc.
Plano, TX 75074

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