1+ months

Broker Commissions Analyst - Hartford, CT - 914496

Hartford, CT 06103
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  • Job Code
    914496

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doingyour life's best work.SM

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The Analysts handle incoming inquiries from customers (external/internal), which require analysis that result in processing system transactions to update commission payment records within established guidelines. These transactions impact commission payments to Agencies, Brokers, Agents and accuracy is critical. Entails high volume of written communication and telephone communications.

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This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 7:00am 5:00pm.

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Primary Responsibilities:

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  • Responsible for comprehending the unit policies and procedures to process and maintain complex Producer commission payment records while ensuring a high level of customer service and maximizing productivity
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  • Work queue Assigning handling multiple Microsoft Outlook mailboxes
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelor's Degree (or higher)
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  • 1+ years of Customer Service experience
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  • Experience with Microsoft Excel (creating and pulling spreadsheet reports, VLOOKUP, pivot table, and creating formulas)
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  • Experience with a high volume of data entry for handling creation of work assignments
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  • Ability to work an 8 - hour shift between the hours of 7:00am - 5:00pm, Monday - Friday
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Prior Broker Service and Commissions experience
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  • Healthcare Insurance experience
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your lifes best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: UnitedHealth Group, UnitedHealth care, health care, customer service, broker service, commission, healthcare insurance, hiring immediately, #rpo

Posted: 2021-05-04 Expires: 2021-07-02

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Broker Commissions Analyst - Hartford, CT - 914496

UnitedHealth Group
Hartford, CT 06103

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