1+ months

Brand Protection Anti-Counterfeit Investigator

Cisco Systems Inc.
China, ME 04358
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The ideal candidate is a former PRC law enforcement (includes Customs) official with plenty of fraud and IP experience, and a few years of experience in the private sector, preferably in multi-national technology company. He or she will have to have the contacts and credibility with PRC officials.  

Role and Responsibilities

       A confident and hands-on self-starter with a strong sense of ownership and the ability to implement. Oversee Intellectual Property (IP) and Anti-Counterfeiting portfolios for APJC (predominantly China). Define and implement strategies and work alongside key stakeholders to identify counterfeit/infringement matters across APJC.

       Engage and collaborate with key internal and external partners and relevant industry associations, regulatory and government authorities and non-government organizations in China, to promote and develop anti-counterfeiting advocacy, engagement and awareness opportunities, (e.g. QPBC, IACC etc).

Candidate is to:

       Be responsible for the delivery and implementation of the objectives and deliverables toward the Anti-Counterfeiting Roadmap endorsed by the World Wide Brand Protection Senior Leadership team.

       Support planning of strategic anti-counterfeiting priorities (i.e. market monitoring, online enforcement, customs enforcement, criminal enforcement, and civil enforcement), maintain visibility of Anti-Counterfeiting investigations and Operations, and manage pro-jects, such as customs recordals, risk mapping and product verification in close collaboration with  outsourced investigators.

       Develop and maintains contact with law enforcement (LE) agencies at the local, province and country levels.

       Provide witness statements and/or evidence to Law Enforcement agencies or courts as part of the investigative process.

       Review, triage and investigate (risk-based) lines of inquiry  and investigative leads from multiple sources (e.g. both from internal/external stakeholders) into incidents of counterfeiting of Cisco products.

       Conduct first-level analysis of seized documents, digital data and case information. When possible, attempt to correlate case information and intelligence with bigger strategic picture.

       Ensure overall consistency of Anti-Counterfeiting enforcement operations carried out by police and customs services.. Coordinate local and international enforcement cases in close collaboration with the other WW Brand Protection team members.

       Ensure that effective collaboration takes place, for each enforcement case, with the key internal business stakeholders (e.g. Legal, public policy).

       Champion professional Anti-Counterfeiting Training & Awareness activities (as per the agreed strategic plan) for both internal and external stakeholders, e.g. police, customs, to raise awareness about the Cisco Anti-Counterfeiting program and familiarization with key products.

       Provide quality assurance for anti-counterfeit records in the Cisco Focal Point case management system to ensure cases are accurate and up to date.

       Based on Focal Points & other reporting tools; produce monthly, quarterly and yearly reports, measuring key KPIs for each enforcement case and training & awareness initiatives. Identify gaps and trends and propose ways to effectively address them.

       Prepare briefing materials and case updates for senjor managers and decision makers.

Qualifications and Education Requirements

  • Bachelor's degree
  • Experience:
    • A minimum of 15 years professional law enforcement, and or private security, or corporate security background with preferred experience in financial, technical, and/or organized crime investigations, knowledge of criminal law, knowledge of surveillance techniques and case file management.
  • Soft skills: ability to
    • prioritize and manage multiple cases while maintaining the standard of quality required for successful closure/resolution
    • apply effective interview/interrogation skills along and be familiar with investigative principles, and documentation (in Cisco BP tool) and evidence protocol.
    • build working relationships with internal entities/customers as well as with law enforcement and other relevant authorities.
    • use databases to track and or identify criminal enterprises.
    • utilize enhanced analytical tools to test data sets for potential fraud indicators
  • General skills
    • A working knowledge of English and the ability to communicate at a conversational level
    • General technical skills and knowledge of computer systems and components
    • Proficient with computers and comfortable working with technology: proficient with Microsoft Word, Excel and PowerPoint
    • Excellent interpersonal communication skills, including the ability to build working relationships with internal and external partners, including law enforcement
    • Excellent written communication and report writing skills.
  • General law & intellectual property knowledge
    • Ability to maintain strict confidentiality and follow applicable Privacy Laws, policies and guidelines.
    • Knowledge of criminal, civil and IP law
 

Preferred Skills

Microsoft Excel, Strategy, Analysis, Management, Microsoft Office, Risk Management, Auditing, Strategic Planning, Due Diligence, Internal Audit, Policy, Compliance, Leadership, Microsoft Word, Project Management, Training, PowerPoint,

Posted: 2019-09-04 Expires: 2019-11-04

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Brand Protection Anti-Counterfeit Investigator

Cisco Systems Inc.
China, ME 04358
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