24 days old

Billing Specialist II, AX

Cox Automotive
Atlanta, GA 30303
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*Primary Location: *7000 Central Pkwy NE, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *202102765
Cox Automotive is hiring a Billing Specialist II, AX role. This position is responsible for routine billing, adjustment and reconciliation functions within the Billing team. In this role, the individual will be responsible for the daily monitoring of various contract and order queues and related billing within designated SLAs. The role will review the accuracy of billing information to ensure all data has been entered correctly for billing and product provisioning/installation.

***This position must sit in a Cox Automotive corporate or hub location including: Dallas, Atlanta, Vermont, or New York.***


* Monthly billing executions and reconciliation activities for Retail customers, including Strategic Group accounts

* Review all closed sales orders to verify/ensure all pertinent billing information has been completed and submitted properly and trigger related billing

* Monitor invoice delivery bounce back report and resolve all issues to ensure completeness of invoicing/revenue

* Supporting document reconciliation, review and distribution to Retail and OEM customers

* Research, address and resolve Tier II customer issues with Product, Operations, and/or Implementation teams to determine root cause and warranted remediation

* Process credit and other manual adjustments/transactions within relevant billing/production platform according to contract terms and established policies and procedures

* Clearly and concisely present information in verbal or written form to both internal and external customers

* Other projects and billing related customer responsibilities as needs arise


* High school diploma/GED required

* 3+ years of billing related experience required, preferably in a customer facing role

* Working knowledge of billing processes and all order to cash systems and solid product knowledge across numerous platforms

* Ability to articulate issues, document resolution, and recognize when to escalate to seniors or manager

* Strong verbal and written communication skills, ability to stay calm in high pressure situations, and speak confidently to internal and external customers

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accomodations when requested by a qualified applicant or employee with disability, unless such accomodation would cause an undue harship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-07-12 Expires: 2021-09-04
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Billing Specialist II, AX

Cox Automotive
Atlanta, GA 30303

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